Google Marketing

How To Pause Your Business Online In Google Search

26 March 2020 by

As the effects of the coronavirus grow, we’ve seen businesses around the world looking for ways to pause their activities online. With the outlook of coming back and being present for your customers, here’s an overview of our recommendations of how to pause your business online and minimize impacts with Google Search. These recommendations are applicable to any business with an online presence, but particularly for those who have paused the selling of their products or services online. For more detailed information, also check our developer documentation.

Recommended: limit site functionality 

If your situation is temporary and you plan to reopen your online business, we recommend keeping your site online and limiting the functionality. For example, you might mark items as out of stock, or restrict the cart and checkout process. This is the recommended approach since it minimizes any negative effects on your site’s presence in Search. People can still find your products, read reviews, or add wishlists so they can purchase at a later time.

It’s also a good practice to:

  • Disable the cart functionality: Disabling the cart functionality is the simplest approach, and doesn’t change anything for your site’s visibility in Search.
  • Tell your customers what’s going on: Display a banner or popup div with appropriate information for your users, so that they’re aware of the business’s status. Mention any known and unusual delays, shipping times, pick-up or delivery options, etc. upfront, so that users continue with the right expectations. Make sure to follow our guidelines on popups and banners.
  • Update your structured data: If your site uses structured data (such as Products, Books, Events), make sure to adjust it appropriately (reflecting the current product availability, or changing events to cancelled). If your business has a physical storefront, update Local Business structured data to reflect current opening hours.
  • Check your Merchant Center feed: If you use Merchant Center, follow the best practices for the availability attribute.
  • Tell Google about your updates: To ask Google to recrawl a limited number of pages (for example, the homepage), use Search Console. For a larger number of pages (for example, all of your product pages), use sitemaps.

For more information, check our developers documentation.

Not recommended: disabling the whole website 

As a last resort, you may decide to disable the whole website. This is an extreme measure that should only be taken for a very short period of time (a few days at most), as it will otherwise have significant effects on the website in Search, even when implemented properly. That’s why it’s highly recommended to only limit your site’s functionality instead. Keep in mind that your customers may also want to find information about your products, your services, and your company, even if you’re not selling anything right now.

If you decide that you need to do this (again, which we don’t recommend), here are some options:

  • If you need to urgently disable the site for 1-2 days, then return an informational error page with a 503 HTTP result code instead of all content. Make sure to follow the best practices for disabling a site.
  • If you need to disable the site for a longer time, then provide an indexable homepage as a placeholder for users to find in Search by using the 200 HTTP status code.
  • If you quickly need to hide your site in Search while you consider the options, you can temporarily remove it from Search.

For more information, check our developers documentation.

Proceed with caution: To elaborate why we don’t recommend disabling the whole website, here are some of the side effects:

  • Your customers won’t know what’s happening with your business if they can’t find your business online at all.
  • Your customers can’t find or read first-hand information about your business and its products & services. For example, reviews, specs, past orders, repair guides, or manuals won’t be findable. Third-party information may not be as correct or comprehensive as what you can provide. This often also affects future purchase decisions.
  • Knowledge Panels may lose information, like contact phone numbers and your site’s logo.
  • Search Console verification will fail, and you will lose all access to information about your business in Search. Aggregate reports in Search Console will lose data as pages are dropped from the index.
  • Ramping back up after a prolonged period of time will be significantly harder if your website needs to be reindexed first. Additionally, it’s uncertain how long this would take, and whether the site would appear similarly in Search afterwards.

Other things to consider 

Beyond the operation of your web site, there are other actions you might want to take to pause your online business in Google Search:

Also be sure to keep up with the latest by following updates on Twitter from Google Webmasters at @GoogleWMC and Google My Business at @GoogleMyBiz.

FAQs 

What if I only close the site for a few weeks?

Completely closing a site even for just a few weeks can have negative consequences on Google’s indexing of your site. We recommend limiting the site functionality instead. Keep in mind that users may also want to find information about your products, your services, and your company, even if you’re currently not selling anything.

What if I want to exclude all non-essential products?

That’s fine. Make sure that people can’t buy the non-essential products by limiting the site functionality.

Can I ask Google to crawl less during this time?

Yes, you can limit crawling with Search Console, though it’s not recommended for most cases. This may have some impact on the freshness of your results in Search. For example, it may take longer for Search to reflect that all of your products are currently not available. On the other hand, if Googlebot’s crawling causes critical server resource issues, this is a valid approach. We recommend setting a reminder for yourself to reset the crawl rate once you start planning to go back in business.

How do I get a page indexed or updated quickly?

To ask Google to recrawl a limited number of pages (for example, the homepage), use Search Console. For a larger number of pages (for example, all of your product pages), use sitemaps.

What if I block a specific region from accessing my site?

Google generally crawls from the US, so if you block the US, Google Search generally won’t be able to access your site at all. We don’t recommend that you block an entire region from temporarily accessing your site; instead, we recommend limiting your site’s functionality for that region.

Should I use the Removals Tool to remove out-of-stock products?

No. People won’t be able to find first-hand information about your products on Search, and there might still be third-party information for the product that may be incorrect or incomplete. It’s better to still allow that page, and mark it out of stock. That way people can still understand what’s going on, even if they can’t purchase the item. If you remove the product from Search, people don’t know why it’s not there.

We realize that any business closure is a big and stressful step, and not everyone will know what to do. If you notice afterwards that you could have done something differently, everything’s not lost: we try to make our systems robust so that your site will be back in Search as quickly as possible. Like you, we’re hoping that this crisis finds an end as soon as possible. We hope that with this information, you’re able to have your online business up & running quickly when that time comes. Should you run into any problems or questions along the way, please don’t hesitate to use our public channels to get help.

Source: Official Google Webmasters Blog

Google Marketing

Putting Machine Learning Into The Hands Of Every Advertiser

10 July 2018 by

The ways people get things done are constantly changing, from finding the closest coffee shop to organizing family photos. Earlier this year, we explored how machine learning is being used to improve our consumer products and help people get stuff done.

In just one hour, we’ll share how we’re helping marketers unlock more opportunities for their businesses with our largest deployment of machine learning in ads. We’ll explore how this technology works in our products and why it’s key to delivering the helpful and frictionless experiences consumers expect from brands.

Deliver more relevance with responsive search ads

Consumers today are more curious, more demanding, and they expect to get things done faster because of mobile. As a result, they expect your ads to be helpful and personalized. Doing this isn’t easy, especially at scale. That’s why we’re introducing responsive search ads. Responsive search ads combine your creativity with the power of Google’s machine learning to help you deliver relevant, valuable ads.

Simply provide up to 15 headlines and 4 description lines, and Google will do the rest. By testing different combinations, Google learns which ad creative performs best for any search query. So people searching for the same thing might see different ads based on context.

We know this kind of optimization works: on average, advertisers who use Google’s machine learning to test multiple creative see up to 15 percent more clicks.1

Responsive search ads will start rolling out to advertisers over the next several months.

Maximize relevance and performance on YouTube

People watch over 1 billion hours of video on YouTube every day. And increasingly, they’re tuning in for inspiration and information on purchases large and small. For example, nearly 1 in 2 car buyers say they turn to YouTube for information before their purchase.2 And nearly 1 in 2 millennials go there for food preparation tips before deciding what ingredients to buy.3 That means it’s critical your video ads show at the right moment to the right audience.

Machine learning helps us turn that attention into results on YouTube. In the past, we’ve helped you optimize campaigns for views and impressions. Later this year, we’re rolling out Maximize lift to help you reach people who are most likely to consider your brand after seeing a video ad. This new Smart Bidding strategy is also powered by machine learning. It automatically adjusts bids at auction time to maximize the impact your video ads have on brand perception throughout the consumer journey.

Maximize lift is available now as a beta and will roll out to advertisers globally later this year.

Drive more foot traffic with Local campaigns

Whether they start their research on YouTube or Google, people still make the majority of their purchases in physical stores. In fact, mobile searches for “near me” have grown over 3X in the past two years,4 and almost 80 percent of shoppers will go in store when there’s an item they want immediately.5 For many of you, that means driving foot traffic to your brick-and-mortar locations is critical—especially during key moments in the year, like in-store events or promotions.

Today we’re introducing Local campaigns: a new campaign type designed to drive store visits exclusively. Provide a few simple things—like your business locations and ad creative—and Google automatically optimizes your ads across properties to bring more customers into your store.

Local campaigns will roll out to advertisers globally over the coming months.

Get the most from your Shopping campaigns

Earlier this year, we rolled out a new Shopping campaign type that optimizes performance based on your goals. These Smart Shopping campaigns help you hit your revenue goals without the need to manually manage and bid to individual products. In the coming months, we’re improving them to optimize across multiple business goals.

Beyond maximize conversion value, you’ll also be able to select store visits or new customers as goals. Machine learning factors in the likelihood that a click will result in any of these outcomes and helps adjust bids accordingly.

Machine learning is also used to optimize where your Shopping ads show—on Google.com, Image Search, YouTube and millions of sites and apps across the web—and which products are featured. It takes into account a wide range of signals, like seasonal demand and pricing. Brands like GittiGidiyor, an eBay company, are using Smart Shopping campaigns to simplify how they manage their ads and deliver better results. GittiGidiyor was able to increase return on ad spend by 28 percent and drive 4 percent more sales, while saving time managing campaigns.

We’re also adding support for leading e-commerce platforms to help simplify campaign management. In the coming weeks, you’ll be able to set up and manage Smart Shopping campaigns right from Shopify, in addition to Google Ads.

Source: Official Google Webmasters Blog

Ecommerce Marketing | Google Marketing

Faster, Safer And Better Ad Experiences For Consumers

17 May 2018 by

Consumers have high expectations for faster, safer, and better digital experiences. This means it’s more important than ever for brands to deliver on these expectations.

At Google, we’re building new innovations to help AdWords advertisers design the best web experiences for your customers.

Speed: Improvements to click measurement

Speed matters. In fact, a one-second delay in mobile page load can decrease conversions up to 20%.1 That’s why we announced support for Accelerated Mobile Pages (AMP) as landing pages in AdWords and developed new tools like the Mobile Speed Scorecard and the Impact Calculator. With just a few inputs, this tool estimates the revenue impact that can result from improving the speed of your mobile website.

Another way we’re improving mobile site speed is parallel tracking (blog | help center) — which was introduced earlier this year for advertisers using click measurement systems. How does this improve speed? After an ad click, web browsers will process click measurement requests in the background, helping people reach your site up to several seconds faster.2 This creates better user experiences, leading to more conversions and less budget spent on bounced clicks.

Starting October 30, 2018, parallel tracking will be required for all AdWords accounts. To get a jump start, you can now opt in your Search Network and Shopping campaigns. And even if you don’t intend to turn it on today, you should start talking with your click measurement providers to ensure that they are ready for this change. Doing so, ensures there’s no disruption to your click measurement system.

If you’ve confirmed that your click measurement system is already compatible, you can opt in from your account-level “Settings” page in the “Tracking” section. Learn more

Security: Focus on HTTPS

You want your customers to have a safe and secure experience, every time they engage with your website. But too many brands still use unencrypted HTTP to send users to their landing pages. That’s why Google strongly advocates that sites adopt HTTPS encryption, the industry standard for ensuring the security and integrity of data traveling between the browser and the website.

Over the last year, Chrome has marked an increasingly large set of HTTP pages as “not secure.” Beginning in July 2018 with the release of Chrome 68, Chrome will mark all HTTP pages as “not secure.”

To make sure your users continue to have the best possible landing page experience, we’ve taken a few extra steps:

  • Enabled HTTP Search ad clicks to automatically be redirected to HTTPS when we know that your site prefers HTTPS, which we will begin rolling out the week of June 11.
  • Launched Ad version history to allow advertisers to update your landing page URLs from HTTP to HTTPS without resetting all of your performance statistics. 
  • Will start to warn advertisers in AdWords when you’re using less secure HTTP addresses for landing pages, in the next few weeks.

We hope that these innovations will help people browse more quickly, confidently, and securely.

Source: Official Google Webmasters Blog