Google Marketing

Universal App Campaigns: Optimize For The Right In-App Action

26 September 2017 by

As you may have heard, we’ll be moving all AdWords app install campaigns to Universal App Campaigns (UAC) later this year.

With UAC, you can reach the right people across all of Google’s largest properties like Google Search, Google Play, YouTube and the Google Display Network — all from one campaign. Marketers who are already using UAC to optimize for in-app actions are seeing 140% more conversions per dollar than other Google app promotion products.1

Over the last few weeks, we’ve discussed how to steer performance for UAC using goals and your creative assets. In today’s post, we’ll talk about another very important topic when it comes to UAC — optimizing for the right in-app action.

This is important if you want to find app users who will do something specific after they’ve installed your app — whether that’s adding something to a wishlist for your shopping app, entering their frequent flier info to your traveler app or joining a group in your game.

First things first: take a look at what’s happening inside your app.

Track and send AdWords your in-app events

You wouldn’t stop measuring at the landing page of a website, so why would you stop at the install for a mobile app?

Each post-install event that you track and pass back to AdWords is a chance to learn more about how users engage with your app. The more we learn about your best app users, the easier it is to find more people like them. If you’re not sure what to track, look at this list of events by app category. Pick the one that’s most like your app and use it as a guide.


Let’s go back to our mobile game example: Before you start advertising your new mobile game, you pay a visit to the part of your office where the developer team sits. You kindly ask them to implement all the in-app events that apply to a gaming app — and you take some to discuss whether there are any other in-app events that are specific to your game.

Understand how users interact with your app

Once you’ve built up a user base, follow your users along their journey beyond the install. Create what’s called a “user funnel.” What are the key steps people take that lead to a purchase?


Example: You happen to sit next to your analytics team so you swivel your chair around to see if they have a moment to chat. You’d like to get their thoughts on a user to funnel you’ve created for your game: installs, opens, completes the tutorial, reaches level 5, joins group, reaches level 10, and then finally — makes a purchase. You and the team agree that this stuff is important to track so you schedule a regular meeting to analyze your game’s user funnel. Constant review of the metrics with your analytics team will help determine if your ads are bringing in the right users.

Pick the right in-app action for your campaign

Now comes an important question: what do you want new app users to do in your app? The answer will help determine the in-app action(s) you’ll pick as the optimization goal for UAC.


Example: During a one-on-one with your boss, you learn that driving in-app purchases is a priority for the business right now. You’re worried because you don’t see many in-app purchases happening per day (at least not yet), and you remember that UAC needs to optimize for an in-app action that happens at least 10 times a day.  You need to pick another in-app action that’s more common. You remember that your analytics team pointed out that users who join a group are very prone to making an in-app purchase 30 days later. And your data shows that this in-app action happens about 40 times a day so you set “Join a group” as the in-app action to optimize for.

Improve the user experience

What else can you do with the information you’ve collected? Review your user funnel. Identify where people are having trouble and see if you can help them out.


Example:During one of your meetings with the analytics team, you spot a big drop off at the tutorial section of the app. After your meeting, you rush downstairs to where your UX team sits. You work with the team to brainstorm a different way to teach beginners how to play your game. You want to see if this can improve how people get onboarded. If you’re successful, not only will you get better conversion rates for your ads — but you’ll create a better app experience for everyone! 


Review these principles for more ideas on how to improve user experiences and conversions for your mobile app.

And don’t forget to check out our best practices guide to learn more about how to get the most from your Universal App Campaigns.

Source: Official Google Webmasters Blog

Ecommerce Marketing | Google Marketing

Introducing Smart Display Campaigns

20 April 2017 by

There are now over 3 million apps and websites on the Google Display Network (GDN), from popular news websites to the latest gaming apps. No matter what your customers are doing to stay informed or entertained across the GDN, it’s important to reach them with timely and relevant messages. In order to do that, you need to find the right customers, tailor your creativity to them and set optimal bids. Starting today, Smart display campaigns begin rolling out to all advertisers, letting you reach more customers easily on the GDN. Smart display campaigns use the power of Google’s machine learning to automatically:

Only Google provides automation like this at scale, helping you deliver richer experiences to consumers and better results for your brand. In fact, advertisers who use Smart display campaigns are seeing an average 20% increase in conversions at the same CPA,1 compared to their other display campaigns.trivago, a hotel search platform, is using Smart display campaigns to help travelers around the world find hotel rooms that meet all their travel needs—like a room large enough for a family of four, one with hi-speed Wi-Fi for a business trip, or one with an ocean-front view for that well-deserved beach vacation. The travel brand provided:

  1. Creative assets: Headlines like “Find Great Hotel Deals,” descriptions of its hotel listings, beautiful images of destinations like Rome and London, and its logo
  2. Business goals: A target CPA and daily budget

AdWords did the rest—creating over 25,000 tailored ads and showing them to travelers shopping for hotel deals. For instance, people browsing a travel blog might see a message with trivago’s “Find Great Hotel Deals” headline and a breathtaking image of the Coliseum. With Smart display campaigns, trivago drove 36% more conversions at the same CPA, compared to its other similar display campaigns. The brand now uses Smart display campaigns across markets in Europe, Asia, and North America.

Credit Karma, free credit and financial management website, used Smart display campaigns to get more signups and drove 37% more conversions at a similar CPA.2Smart display campaigns help our team save time, engage new customers, and scale our marketing efficiently

Andrew Tam
Senior Director of Marketing at Credit Karma

Hulu Japan, a subscription video service, turned to Smart display campaigns to reach new subscribers and drove a 37% higher conversion rate.3Smart display campaigns make it simple to set up and manage our campaigns using the power of automation. They’re a really effective way to promote our service to prospective customers

Source: Official Google Webmasters Blog

Ecommerce Marketing | Google Marketing | Youtube Marketing

Track Your Goals With Campaign Groups And Performance Targets

6 September 2016 by

AdWords provides powerful tools to help advertisers grow their business. For example, if you’re about to launch a new holiday campaign, you can use TrueView ads on YouTube along with banner ads on the Google Display Network to drive brand awareness and more holiday sales. To make it easier for you to track and forecast the performance of these campaigns against your advertising goals, we’re introducing campaign groups and performance targets.

Create a campaign group

You can now package AdWords campaigns (including Video, Display, Search, and Shopping campaigns) into a single campaign group. For our holiday example, set up your YouTube and Display campaigns, select “campaign groups” from the left menu, and group those two campaigns together to create a campaign group called “Holiday Launch”.

Set a performance target

Performance targets make it easier to monitor and reach your performance goals for each campaign group. Tell us how many clicks or conversions you want to receive, how much you want to spend, and what average CPC or CPA you wish to maintain. We’ll then automatically show you a single view of how your campaign group is performing against those goals, and what we think you’ll likely achieve by the end of the campaign period.

 Here’s an early success story for campaign groups and performance targets:

“Previously I needed to export all my campaigns into a spreadsheet, group them together, and create a pivot table simply to see how they are performing. With campaign groups & performance targets, we can much more easily see how our groups are performing relative to our goals, all from within the AdWords interface.“

– Oleg Monakhov, Senior Lead Generation Manager at Wrike

Note that creating performance targets does not change how we serve your ads or optimize your campaigns. Instead, use it to evaluate whether or not your campaigns are working together toward your broader goals.

Source: Official Google Webmasters Blog

Google Marketing

Ads And Analytics Innovations For A Mobile-First World

24 May 2016 by

The shift to mobile is no longer a change on the horizon. It’s here.

Every year, there are trillions of searches on Google and over half of those searches happen on mobile. And across the millions of websites using Google Analytics today, we’re seeing more than half of all web traffic now coming from smartphones and tablets.

When we asked people to describe the role smartphones play in their lives, they used phrases like “attached to my hip”, “butler” and “lifeline.” Smartphones have become the companion that people turn to in I-want-to-know, I-want-to-go, I-want-to-do and I want-to-buy moments throughout the day.

To help marketers succeed in this mobile-first world, we have redesigned AdWords — from the ground-up — and re-thought everything from creatives and bidding, to workflow and measurement.

We’re also making it easier for marketers to bridge the digital and physical worlds. With location-related mobile searches growing 50% faster than all mobile searches, it’s clear that consumers are moving seamlessly between online and offline experiences. So it’s important to help marketers think this way too.

It was incredibly exciting to share new innovations with advertisers this morning at the Google Performance Summit. Below are highlights from today’s announcements. You can watch a replay of the full program here.

AdWords re-imagined for the mobile-first world

Over the last several years, we’ve discovered that accounting for mobile and designing for mobile-first are two very different things. That’s why we’ve completely transformed how we think about and build AdWords.

In order to enable advertisers and developers to drive more downloads of mobile apps — across Google properties — we built Universal App Campaigns. To date, Universal App Campaigns has delivered more than 2 billion downloads for advertisers, across Google Search, Google Play, YouTube, and the Google Display Network. And last week at Google I/O, we announced this campaign type is now available on iOS.

Today, we are announcing even broader changes to advertising with Google, from how text and display ads work, to the way advertisers optimize campaigns.

What do text ads look like in the mobile-first world? Mobile has revolutionized the canvas where ads live. Earlier this year, we removed right-hand side ads on desktop to improve the search experience and make it more consistent across devices. This paved the way for us to introduce the biggest changes to our text ads since AdWords launched fifteen years ago.

Optimized for screen sizes of the most popular smartphones, new expanded text ads in AdWords provide more ad space so you can showcase more information about your products and services before the click. Here are the key changes:

These upgrades help your ads work harder across screens, especially for the on-the-go mobile consumer that wants to know exactly what you offer before tapping into your website.

Based on early testing, some advertisers have reported increases in clickthrough rates of up to 20% compared to current text ads. We encourage you to start planning for this upgrade before it rolls out later this year. How do display ads look in a mobile-first world? From sites to apps to videos, mobile has unlocked a universe of new spaces to reach consumers. Responsive ads for display adapt to the diverse content across the more than two million publisher sites and apps on the Google Display Network (GDN). They also unlock new native inventory so you can engage consumers with ads that match the look and feel of the content they’re browsing. Simply provide headlines, a description, an image, and a URL — and Google will automatically design these beautiful responsive ads.

We’re also extending the reach of GDN remarketing campaigns by giving you access to cross-exchange inventory, which includes more websites and apps around the world. With this inventory, European airline SAS drove about 20% more conversions at a similar CPA for its remarketing campaigns. Learn more

What does bidding look like in a mobile-first world? Marketers need more control and flexibility to optimize bids on specific devices. In the next few months, you’ll be able to set individual bid adjustments for each device type — mobile, desktop and tablet. This lets you anchor your base keyword bid to the device most valuable to your business and then set bid adjustments for each of the other devices. You will also have a wider range to adjust bids, up to +900%. With more controls, you can now optimize with greater precision while keeping things simple with a single campaign that reaches consumers across devices.

Mobile is local, bridging digital and physical worlds for marketers

Nearly one third of all mobile searches are related to location. People’s online and offline worlds are colliding — whether you’re researching restaurant ideas for dinner on Friday night or looking for a store that sells rain boots in your size.

To help advertisers reach consumers searching for physical business locations, we’re introducing new local search ads across Google.com and Google Maps. Advertisers using location extensions will be able to prominently showcase their business locations when consumers search for things like “shoe store” or “car repair near me.” Learn more

We’re also investing in more branded, customized experiences for businesses on Google Maps — geared towards helping you increase store visits. We’re currently developing and experimenting with a variety of ad formats on Maps that make it easier for users to find businesses as they navigate the world around them. For example, Maps users may start to see promoted pins for nearby coffee shops, gas stations, or lunch spots along their driving route. Local business pages are also getting a brand new look — to encourage consumers to explore your store before they even arrive, we’re adding new features like special offers and the ability to browse product inventory.

With online ads bringing more people to your storefronts, how do you measure the impact?

AdWords is the largest online-to-offline ad measurement solution in the world. In fact, since AdWords store visits were introduced two years ago, advertisers have measured over 1 billion store visits globally. 

 
Businesses across a variety of industries around the world are using insights from AdWords store visits to measure the impact of online ads on offline activity. Nissan UK discovered that 6% of mobile ad clicks result in a trip to a dealership, delivering an estimated 25x return on investment. See the full story here.

Succeeding in a mobile-first world

As consumers live their lives online and blur the lines between online and offline, it’s more important than ever to build your business for mobile. Google’s building for this mobile-first world as well and we’re excited to go on this journey with you. 

To see the full range of ads and analytics innovations announced this morning, watch the Google Performance Summit keynote here. Also, check out the new AdWords Marketing Goals site to learn how to use ad solutions to meet your business objectives. 

Source: Official Google Webmasters Blog

Ecommerce Marketing | Google Marketing | Youtube Marketing

Finding Your Audience With Google Display And Video Ads

1 March 2016 by

People constantly move between devices throughout the day — reading breaking news on their smartphone, watching a viral video on their tablet, or researching a beach vacation on their laptop. This creates a challenge for marketers: how do you find the right person at the right moment? Google’s audience solutions help marketers reach people based on the things that matter to them using insights from millions of websites and apps on the Google Display Network and billions of daily video views on YouTube. Whether you’re a business looking to build your brand or drive sales, we can help you deliver relevant messages to people at each stage of the path to purchase. Here’s how businesses can find the right audience with Google display and video ads:

  • Demographics – Reach customers within demographic groups you choose — including age, gender, and parental status. For example, a brand running a promotion for back-to-school backpacks can reach moms 25-34 years old.
  • Affinity audiences – Drive brand awareness and engagement by reaching people who have interests relevant to your brand. For example, a sportswear brand can reach outdoor enthusiasts to announce its new line of hiking apparel. 
  • Custom affinity audiences – Drive consideration with an audience tailored precisely for your business. For example, a company that produces a soccer video game can reach fans of specific soccer clubs.
  • In-market audiences – Drive qualified traffic by reaching customers actively researching and intending to make a purchase. For example, a consumer electronics manufacturer can reach customers actively shopping for cameras.

Each month, AdWords advertisers worldwide run hundreds of thousands of campaigns using these audience solutions. Ford New Zealand, one of these advertisers, used Google’s audiences to drive more car shoppers to its website. Ford wanted to reach auto enthusiasts and raise brand awareness for its vehicles, so it used affinity audiences. The automaker also wanted to reach individuals actively researching and considering the purchase of a new vehicle, so it used in-market audiences. By using these solutions as well as dynamic remarketing, Ford drove a 60% increase in site visitors and tripled the amount of time spent on its site.

“Google’s audiences let us reach customers at each stage of the path to purchase, which helped us drive more qualified customers to our website and increase leads,” said Ford New Zealand’s general manager of marketing, Cameron Thomas. Read more here.

Marketers can achieve results like these because of three things unique to Google:

1.  Deep consumer insights based on many touchpoints
Google’s audiences are built using data from millions of websites and apps — including properties like YouTube that reach over a billion users. This gives us a wide range of contexts — reading hotel reviews, browsing homes on a real estate app, watching car videos, and more — to understand what people care about. Users can control their experience so they’re more likely to see useful, relevant ads.

2. Ability to distinguish between people’s passions and purchase intent
We classify the millions of websites and apps on the GDN using machine learning, separating those that indicate “passion” from those that indicate “intent.” This enables you to connect with customers at the right stage of the path to purchase based on the types of websites and apps people visit. For example, if you’re an electronics brand looking to drive awareness, you may want to reach people who browse electronics blogs and videos to satisfy their passion for gadgets. But if your goal is to drive sales, you may want to reach people who are researching high-definition televisions on price comparison websites.

3. Real-time data that’s always fresh
AdWords updates audiences in real-time, adding new information each time an ad is shown and removing information that no longer reflects people’s current interests. This is important for your ads’ performance, since a person who shops for a plane ticket today may no longer need one tomorrow. Or a person who is an aspiring chef this winter may find a new all-consuming passion for the outdoors in the spring.

To help even more marketers reach their audiences, we’ve also made these solutions available globally on YouTube and DoubleClick. Whether your goal is building your brand or driving sales, Google’s audiences help you reach the right people at the right moment across millions of websites and apps.

Source: Official Google Webmasters Blog