Ecommerce Marketing | Google Marketing | Youtube Marketing

Find More Of Your “Star” Customers With Universal App Campaigns

9 October 2017 by

We recently announced that we’ll be moving all AdWords app install campaigns to Universal App Campaigns (UAC). Starting on October 16th, all new app install campaigns created in AdWords will run on UAC. Existing Search, Display, and YouTube app promo campaigns will stop running on November 15th, so it’s important to start upgrading to UAC as soon as possible.

Check out our UAC best practices for more tips on creatives, bidding strategies and conversion tracking options.

How UAC helps you find the customers that matter most

UAC uses Google’s unique machine learning technology to help find your “star” customers based on business goals you define like signing up for a free trial or even making a purchase — across Google’s largest properties like Google Search, Google Play, YouTube and the millions of sites and apps in the Display Network.

Advertisers across the world and in different industries have found more of their best customers with UAC. Here are some of their stories.

STARZ is the second-largest premium content provider in the U.S. that features movies and original TV series. Alison Hoffman, Chief Marketing Officer, says “A new slate of STARZ customers now use our mobile app to watch their favorite shows and movies. STARZ partnered with Google to support the new seasons of our hit series Power and Outlander. (We) used Universal App Campaigns to drive potential fans to sign up for the STARZ mobile app … Universal App Campaigns helped STARZ nearly double the number of fans found through Google.”

Viber is a free messaging and calling app owned by Japanese online retailer Rakuten Inc. Viber’s growth team used UAC for Actions to acquire users with a 21% higher retention rate. “Using Universal App Campaigns with action optimization helped us acquire more high-quality users with better budget utilization. It allowed us to directly optimize our campaign for our business goal, which is to acquire loyal users,” says Moshi Blum, Head of User Acquisition.

Looking for more balance and mindfulness? Then the personalized meditation training and guidance in the Headspace app may be for you. Universal App Campaigns makes it easier for Headspace to improve the health and happiness of the world. According to Head of Growth, Robert Lamvik, “Headspace has a small, yet ambitious team, so we partnered with Google and use UAC to create more scalable campaign activity that brings us higher quality users. What’s great is that UAC finds people likely to take the actions we care about — like starting a meditation session or subscribing.”

Looking for more balance and mindfulness? Then the personalized meditation training and guidance in the Headspace app may be for you. Universal App Campaigns make it easier for Headspace to improve the health and happiness of the world. According to Head of Growth, Robert Lamvik, “Headspace has a small, yet ambitious team, so we partnered with Google and use UAC to create more scalable campaign activity that brings us higher quality users. What’s great is that UAC finds people likely to take the actions we care about — like starting a meditation session or subscribing.”

Source: Official Google Webmasters Blog

Google Marketing

Universal App Campaigns: Optimize For The Right In-App Action

26 September 2017 by

As you may have heard, we’ll be moving all AdWords app install campaigns to Universal App Campaigns (UAC) later this year.

With UAC, you can reach the right people across all of Google’s largest properties like Google Search, Google Play, YouTube and the Google Display Network — all from one campaign. Marketers who are already using UAC to optimize for in-app actions are seeing 140% more conversions per dollar than other Google app promotion products.1

Over the last few weeks, we’ve discussed how to steer performance for UAC using goals and your creative assets. In today’s post, we’ll talk about another very important topic when it comes to UAC — optimizing for the right in-app action.

This is important if you want to find app users who will do something specific after they’ve installed your app — whether that’s adding something to a wishlist for your shopping app, entering their frequent flier info to your traveler app or joining a group in your game.

First things first: take a look at what’s happening inside your app.

Track and send AdWords your in-app events

You wouldn’t stop measuring at the landing page of a website, so why would you stop at the install for a mobile app?

Each post-install event that you track and pass back to AdWords is a chance to learn more about how users engage with your app. The more we learn about your best app users, the easier it is to find more people like them. If you’re not sure what to track, look at this list of events by app category. Pick the one that’s most like your app and use it as a guide.


Let’s go back to our mobile game example: Before you start advertising your new mobile game, you pay a visit to the part of your office where the developer team sits. You kindly ask them to implement all the in-app events that apply to a gaming app — and you take some to discuss whether there are any other in-app events that are specific to your game.

Understand how users interact with your app

Once you’ve built up a user base, follow your users along their journey beyond the install. Create what’s called a “user funnel.” What are the key steps people take that lead to a purchase?


Example: You happen to sit next to your analytics team so you swivel your chair around to see if they have a moment to chat. You’d like to get their thoughts on a user to funnel you’ve created for your game: installs, opens, completes the tutorial, reaches level 5, joins group, reaches level 10, and then finally — makes a purchase. You and the team agree that this stuff is important to track so you schedule a regular meeting to analyze your game’s user funnel. Constant review of the metrics with your analytics team will help determine if your ads are bringing in the right users.

Pick the right in-app action for your campaign

Now comes an important question: what do you want new app users to do in your app? The answer will help determine the in-app action(s) you’ll pick as the optimization goal for UAC.


Example: During a one-on-one with your boss, you learn that driving in-app purchases is a priority for the business right now. You’re worried because you don’t see many in-app purchases happening per day (at least not yet), and you remember that UAC needs to optimize for an in-app action that happens at least 10 times a day.  You need to pick another in-app action that’s more common. You remember that your analytics team pointed out that users who join a group are very prone to making an in-app purchase 30 days later. And your data shows that this in-app action happens about 40 times a day so you set “Join a group” as the in-app action to optimize for.

Improve the user experience

What else can you do with the information you’ve collected? Review your user funnel. Identify where people are having trouble and see if you can help them out.


Example:During one of your meetings with the analytics team, you spot a big drop off at the tutorial section of the app. After your meeting, you rush downstairs to where your UX team sits. You work with the team to brainstorm a different way to teach beginners how to play your game. You want to see if this can improve how people get onboarded. If you’re successful, not only will you get better conversion rates for your ads — but you’ll create a better app experience for everyone! 


Review these principles for more ideas on how to improve user experiences and conversions for your mobile app.

And don’t forget to check out our best practices guide to learn more about how to get the most from your Universal App Campaigns.

Source: Official Google Webmasters Blog

Ecommerce Marketing | Google Marketing

Fine-Tuning The Layout Of Search Ads On Google Play

7 September 2016 by

Google Play reaches more than a billion people on Android devices in over 190 countries — providing a platform for consumers to find the coolest new apps and enjoy the latest music, movies, and books.

We introduced search ads on Google Play last year to improve app discovery and help developers reach users right when they’re looking for new apps to install. It’s one of several platforms, alongside YouTube, Google.com and the Google Display Network, where developers can introduce your apps to high quality users. Developers all around the world, like GrubHub, have seen tremendous success in terms of reach and install rates with Google’s app promo products. See full story. We’re building on this momentum by fine-tuning the ads experience on Google Play to deliver even more growth for the developer community.

First, for app-specific searches on Google Play, ads in their current form will not be shown at the top of the page. Instead, the organic result for the app will show at the top of the page, followed by additional organic results and possibly ads for other relevant apps. So when a user searches for “Google Express,” she will see the organic result for “Google Express” without an identical “Google Express” ad above it. This change is part of our ongoing commitment to improve user experience and advertiser performance. We encourage developers to monitor your campaigns as there may be some natural changes in performance metrics as we roll out these updates.

Second, a relevant, additional ad will start to show on Google Play for some queries like “music streaming app” and “exercise app.” This new ad spot gives developers an additional opportunity to promote the apps you’ve worked so hard to build.

Innovations like search ads on Google Play have proven to be a useful way to surface new apps for consumers and provide additional value for developers. We look forward to building on this momentum with new tools and best practices to bring even more success to the developer community.

Source: Official Google Webmasters Blog

Google Marketing

Ads And Analytics Innovations For A Mobile-First World

24 May 2016 by

The shift to mobile is no longer a change on the horizon. It’s here.

Every year, there are trillions of searches on Google and over half of those searches happen on mobile. And across the millions of websites using Google Analytics today, we’re seeing more than half of all web traffic now coming from smartphones and tablets.

When we asked people to describe the role smartphones play in their lives, they used phrases like “attached to my hip”, “butler” and “lifeline.” Smartphones have become the companion that people turn to in I-want-to-know, I-want-to-go, I-want-to-do and I want-to-buy moments throughout the day.

To help marketers succeed in this mobile-first world, we have redesigned AdWords — from the ground-up — and re-thought everything from creatives and bidding, to workflow and measurement.

We’re also making it easier for marketers to bridge the digital and physical worlds. With location-related mobile searches growing 50% faster than all mobile searches, it’s clear that consumers are moving seamlessly between online and offline experiences. So it’s important to help marketers think this way too.

It was incredibly exciting to share new innovations with advertisers this morning at the Google Performance Summit. Below are highlights from today’s announcements. You can watch a replay of the full program here.

AdWords re-imagined for the mobile-first world

Over the last several years, we’ve discovered that accounting for mobile and designing for mobile-first are two very different things. That’s why we’ve completely transformed how we think about and build AdWords.

In order to enable advertisers and developers to drive more downloads of mobile apps — across Google properties — we built Universal App Campaigns. To date, Universal App Campaigns has delivered more than 2 billion downloads for advertisers, across Google Search, Google Play, YouTube, and the Google Display Network. And last week at Google I/O, we announced this campaign type is now available on iOS.

Today, we are announcing even broader changes to advertising with Google, from how text and display ads work, to the way advertisers optimize campaigns.

What do text ads look like in the mobile-first world? Mobile has revolutionized the canvas where ads live. Earlier this year, we removed right-hand side ads on desktop to improve the search experience and make it more consistent across devices. This paved the way for us to introduce the biggest changes to our text ads since AdWords launched fifteen years ago.

Optimized for screen sizes of the most popular smartphones, new expanded text ads in AdWords provide more ad space so you can showcase more information about your products and services before the click. Here are the key changes:

These upgrades help your ads work harder across screens, especially for the on-the-go mobile consumer that wants to know exactly what you offer before tapping into your website.

Based on early testing, some advertisers have reported increases in clickthrough rates of up to 20% compared to current text ads. We encourage you to start planning for this upgrade before it rolls out later this year. How do display ads look in a mobile-first world? From sites to apps to videos, mobile has unlocked a universe of new spaces to reach consumers. Responsive ads for display adapt to the diverse content across the more than two million publisher sites and apps on the Google Display Network (GDN). They also unlock new native inventory so you can engage consumers with ads that match the look and feel of the content they’re browsing. Simply provide headlines, a description, an image, and a URL — and Google will automatically design these beautiful responsive ads.

We’re also extending the reach of GDN remarketing campaigns by giving you access to cross-exchange inventory, which includes more websites and apps around the world. With this inventory, European airline SAS drove about 20% more conversions at a similar CPA for its remarketing campaigns. Learn more

What does bidding look like in a mobile-first world? Marketers need more control and flexibility to optimize bids on specific devices. In the next few months, you’ll be able to set individual bid adjustments for each device type — mobile, desktop and tablet. This lets you anchor your base keyword bid to the device most valuable to your business and then set bid adjustments for each of the other devices. You will also have a wider range to adjust bids, up to +900%. With more controls, you can now optimize with greater precision while keeping things simple with a single campaign that reaches consumers across devices.

Mobile is local, bridging digital and physical worlds for marketers

Nearly one third of all mobile searches are related to location. People’s online and offline worlds are colliding — whether you’re researching restaurant ideas for dinner on Friday night or looking for a store that sells rain boots in your size.

To help advertisers reach consumers searching for physical business locations, we’re introducing new local search ads across Google.com and Google Maps. Advertisers using location extensions will be able to prominently showcase their business locations when consumers search for things like “shoe store” or “car repair near me.” Learn more

We’re also investing in more branded, customized experiences for businesses on Google Maps — geared towards helping you increase store visits. We’re currently developing and experimenting with a variety of ad formats on Maps that make it easier for users to find businesses as they navigate the world around them. For example, Maps users may start to see promoted pins for nearby coffee shops, gas stations, or lunch spots along their driving route. Local business pages are also getting a brand new look — to encourage consumers to explore your store before they even arrive, we’re adding new features like special offers and the ability to browse product inventory.

With online ads bringing more people to your storefronts, how do you measure the impact?

AdWords is the largest online-to-offline ad measurement solution in the world. In fact, since AdWords store visits were introduced two years ago, advertisers have measured over 1 billion store visits globally. 

 
Businesses across a variety of industries around the world are using insights from AdWords store visits to measure the impact of online ads on offline activity. Nissan UK discovered that 6% of mobile ad clicks result in a trip to a dealership, delivering an estimated 25x return on investment. See the full story here.

Succeeding in a mobile-first world

As consumers live their lives online and blur the lines between online and offline, it’s more important than ever to build your business for mobile. Google’s building for this mobile-first world as well and we’re excited to go on this journey with you. 

To see the full range of ads and analytics innovations announced this morning, watch the Google Performance Summit keynote here. Also, check out the new AdWords Marketing Goals site to learn how to use ad solutions to meet your business objectives. 

Source: Official Google Webmasters Blog

Google Marketing

At Google I/O, New Features To Find The Right Users For Your App

18 May 2016 by

Last year at Google I/O, we shared our mission to make app growth easier with the launch of Universal App Campaigns – one simple campaign that surfaces apps to billions of consumers who use Google Play, Search, YouTube, and more. It’s working, and more people are discovering apps on Google than ever before. Over the past year—and thanks to Universal App Campaigns—we’ve more than doubled the volume of app installs driven by ads, and to date, we’ve delivered more than 2 billion downloads to developers.

Today at Google I/O, we’re announcing multiple improvements to Universal App Campaigns to make it an even more powerful tool for app developers to find the right users for their app. 

Making app growth simple for iOS developers 

First, Universal App Campaigns are expanding beyond Android to help developers grow their iOS apps. Now, all app developers can tap into the simplicity and power of Universal App Campaigns to reach billions of Android and iOS users on YouTube, the Google Search App, and the Google Display Network. Universal App Campaigns for iOS are available in beta today and will roll out to all developers in the near future.

Finding more valuable users with less effort 

Second, we’re helping developers more easily grow an active user base by finding the right user from the start. Instead of reaching any user to install their app, developers can now also find customers who are likely to be valuable users of their app. A recent study1 showed that 17% of users drive 85% of app revenue, which is why successful apps are shifting their focus from volume to finding more of the right customers.

Universal App Campaigns will automate targeting, bidding, and creative generation to find your most valuable users based on your in app conversions. Just tell us the in app events that matter to you, whether it’s reaching level ten in your game, subscribing to your service, or making a purchase in your app, and we’ll do the rest. Our models evaluate countless signals and constantly learn and adjust, meaning every ad is based on the freshest, most relevant data. The best thing is that we do all the hard work in the background, predicting which users will be valuable and acquiring them at the right price. These innovations are in testing and will roll out in the coming months.

Pocket Gems has already been leaning on the automation of Universal App Campaigns to find quality users at scale, as David Rose, Director of Performance Marketing said:

“Universal App Campaigns have helped us acquire users with a higher LTV compared to other acquisition channels. We’re particularly excited about how the next generation of Universal App Campaigns will enable us to iterate quickly and optimize for the actions that matter most to our business. This is an app marketer’s dream.”

More ways to reach the right customers at the right moments 

That’s not all. We’re creating more chances for developers to show ads where users go to watch, discover, and communicate. Universal App Campaigns will soon reach more users on YouTube, as well as introduce a new opportunity to reach users on top of tabs in Gmail.

Insights made for apps Finally, we know app developers need the best user insights to build better apps and power their marketing campaigns, so we’re particularly excited about Firebase Analytics, our new analytics platform designed for apps from the ground-up that was announced at Google I/O earlier today. It provides prebuilt engagement and in-app actions that will help manage your conversions and lifetime value for AdWords campaigns and over 20 third-party ad networks. If you’re an AdWords user you can funnel these conversions into AdWords so it’s even easier to optimize campaigns to the things you care about.

SparkPeople, one of our early testers in the health and fitness sector, is already gaining more insights and taking a longer term view of app audience growth by linking AdWords accounts to Firebase:

“AdWords is a crucial part of my customer acquisition strategy. Linking my AdWords account to Firebase was incredibly easy, and now I can see total lifetime value for all users I’ve brought in from AdWords, broken down by campaign. The ability to sync my AdWords data to Firebase Analytics has simplified my daily management and optimization from hours to minutes, so I can spend more time building an app my users will love.” – Joe Robb, Digital Marketing Director, SparkPeople

We look forward to helping many more developers build and grow successful businesses. At Google I/O, we’ll be sharing essential insights and best practices on how to drive growth with Google tools. You can take part too by viewing the live streamed and recorded sessions here. Happy I/O!

Source: Official Google Webmasters Blog