Shaping Ad Experiences To An Evolving YouTube Viewership

Think back … can you remember the first time you heard about YouTube? Or even better–can you recall the first video you watched? It’s a fun parlor game we YouTubers sometimes play–and an occasion to reflect on how far the platform has come since its earliest days.

And for those of us who have been on the ads team for more than a few years, it’s particularly remarkable to think about how our ad products have changed as well. Back when we introduced TrueView 9 years ago, people entered the site typically from a link and typically on desktop, watched a short form video and then left to do other things. In fact, desktop represented 90 percent of all YouTube usage in 2010. The appetite for in-stream ad experiences was extremely low in these contexts, which prompted us to introduce a skippable video format that put the choice to view an ad in the hands of the user. Advertisers only paid if viewers watched the complete ad or 30 seconds if longer, so it was a win-win.

In the years since then, YouTube has grown to accommodate not only diverse content types and audiences, but also a new diversity of viewing patterns. In 2016, mobile viewing eclipsed desktop, and in 2019 TVs are our fastest growing screen. Today, viewers may just as readily binge six or seven short videos on their mobile phone, before they switch on YouTube on their TV and watch several hours of longer form video.

In short, YouTube viewing has evolved to serve seemingly divergent consumer mindsets – active browsing sessions where they discover new content and more longer, more leaned-back sessions. This has required a reconsideration of how we serve ads in each of these varied contexts.

Our mission as an ads team is to build the right ad experience for each of these contexts – from active discovery through to more leaned-back sessions:

The changing ways people watch YouTube also means that a view has different value in different contexts. This is why we continue to develop additional metrics beyond views and view-through rate–like Brand Lift, or direct actions and conversions – to quantify ad impact, while also developing new ad formats that are matched to viewing patterns and advertiser goals. While we work on these new ad experiences, our priority is to align pricing with anticipated advertiser value.

This led us to introduce Smart Pricing over a year ago, which aligns media costs with anticipated value of a given context. For example, if we know a user is watching content in a longer, TV-style session – we will price those ad impressions according to what our effectiveness models indicate is the typical value of that type of viewing mode. Smart Pricing delivers better results for advertisers – at launch we saw:

  • More efficient awareness—5 percent gain in brand awareness per dollar
  • Higher ROI for advertisers – 7 percent gain in ad recall per dollar

Beyond Smart Pricing, we are also working on ways to align YouTube media directly to your marketing objectives, and delivering value as you measure it. For instance, with video reach campaigns, you can optimize for your reach and awareness goals more easily using multiple video creatives and formats within a single campaign. Google’s machine learning will automatically serve the most efficient combination of those formats to help you reach your audience at scale.

The variety of viewing contexts is an asset, as YouTube increasingly meets the needs of viewers looking for short form, long form, TV screen experiences, a go-anywhere music player, social video, highly produced traditional video and more. And the continued evolution of our ad experiences means brands will see a benefit from each viewing mode. We take pride in continuously evolving our platform based on changing user behavior and will continue to experiment with delivering advertiser value across a variety of user contexts. And we invite you, our trusted customers, to partner with us as we build an effective video ad system for the age of choice.

Source: Official Google Webmasters Blog

Investing In The Next Generation Of Measurement On YouTube

Ad reporting and measurement is an important part of getting digital advertising right. We invest a lot to help our advertisers understand the value of running ads on services like YouTube. 

Advertisers use different tools to understand the effectiveness of their ad campaigns. One type, called pixels, has played an important role across the web for over a decade, but was built for a world of single screens, not for the ways many people watch YouTube today. While more than 70 percent of time spent watching YouTube globally occurs on mobile devices, pixels can’t report on the effectiveness of ads that appear in mobile apps. And many third-party pixels lack the privacy controls and user protections of newer technology. That’s why, for the past several years, we’ve been taking action to limit the pixels we allow on YouTube while investing in a cloud-based measurement solution called Ads Data Hub that allows our advertisers to understand the effectiveness of their ads in a secure, privacy-safe environment. 

Over the last year, we’ve been working with key measurement companies including Nielsen, Comscore, DoubleVerify, Dynata, Kantar and Integral Ad Science to migrate their services to Ads Data Hub. Once the migrations are complete early next year, we will stop allowing third-party pixels on YouTube.

Unlike pixel-based measurement, Ads Data Hub allows advertisers to understand how their advertising is performing across screens, including mobile apps, through aggregated insights from Google ad platforms, including YouTube, Google Ads and Display & Video 360. Because Ads Data Hub limits the use of user data, it adds another layer of privacy protection for users while still enabling marketers to measure their YouTube ad campaigns. 

Over the past year, we’ve invested significantly in infrastructure improvements to Ads Data Hub to make it faster, easier to use and more reliable. This has allowed us to dramatically increase the number of advertisers and technology providers we can serve and the use cases supported in Ads Data Hub. Advertisers have run millions of successful queries to date. 

While there is still more work to be done, we think this change will be beneficial to consumers and advertisers. With the migration from pixels to Ads Data Hub, our third-party measurement partners will be able to provide YouTube advertisers with more comprehensive reporting and measurement, using technology that’s built to enhance user privacy.

Source: Official Google Webmasters Blog  

Simpler Ways To Drive Growth Across The Customer Journey With Video

Consumers are moving faster, jumping from channel to channel, and researching more often in unexpected ways. This explosion of touchpoints means more opportunities—and more complexities—for marketers. But just because today’s customer journey is more complicated, doesn’t mean orchestrating your advertising campaign has to be. At Advertising Week New York, we’re sharing new ways to help marketers use video to more efficiently and effectively connect with consumers across their purchase journey.

A simpler way to drive reach

We’re constantly working on better ways to help you achieve your marketing goals—whether you want to build awareness for a brand, shift perceptions, or drive a specific action. But while it’s great to have options, mixing and matching these solutions takes time and can add complexity. Today we’re announcing Video reach campaigns—a simpler, more efficient way for marketers to achieve their brand awareness goals with YouTube. 

Rather than managing separate campaigns for 6-second bumper adsskippable in-stream ads, and non-skippable in-stream ads, now you can upload multiple video creatives into a single campaign. From there, Google’s machine learning will automatically serve the most efficient combination of these formats to help you reach your audience at scale.

Early adopters like Ford are already seeing strong results using Video reach campaigns. In alpha tests, the automaker lowered their campaign cost over 20 percent compared to their previous YouTube benchmarks. “Ford is using data and machine learning technology, like Video reach campaigns, to drive a learning culture across all of our media. The positive results of the Video reach campaign not only provided cost efficiencies while maintaining effectiveness but also the confidence to implement this tactic across additional campaigns” says Lisa Schoder, head of U.S. media.

A complete solution across the journey

For brands looking to build a full-funnel video strategy, we recommend complementing Video reach campaigns with TrueView for action to drive whatever online action is important to your business. Soon TrueView for action ads will seamlessly extend to the YouTube Home feed, a tremendous opportunity for any advertiser looking to drive more, high value conversions. The Home feed has long been a great place for users to discover their next favorite creator, and now it can be a great place for them to take action with your brand.

Reach audiences where they are watching 

 In addition to Video reach campaigns, we’re also bringing the YouTube Masthead to our fastest growing surface—the TV screen, where daily watch time tops 250 million hours per day. This means advertisers have a unique opportunity to reach people who are increasingly cutting the cord, right where they are watching their favorite content. 

Through the globally-available beta, marketers can purchase the YouTube Masthead on TV screens on a cost-per-thousand (CPM) basis, and customize the audiences they want to see it. Like CPM-based Mastheads on the desktop and mobile home feed, it will be available as a reserved placement to ensure brands can drive the visibility they need on the dates that matter most. It can be purchased as part of a cross-screen or single-screen Masthead buy.

And, we know the rich audio and visual experience of YouTube on TV screens means the potential to drive upper-funnel impact is greater than ever. According to a recent experiment we conducted with Media Science, YouTube ads on TV screens drive a 10 percent greater lift in recall than ads on linear TV. 

By focusing on marketing objectives rather than media tactics, we believe we can be a more strategic partner to help you sustainably grow your business. We hope these new solutions help you make it easier for you to get ahead of the pack and drive real results across the entire customer journey.

Source: Official Google Webmasters Blog

How Evolving User Patterns Drive New Ad Experiences On YouTube

At YouTube, we’re on a constant quest to give people the perfect viewing experience. But over the years, what that looks like has changed significantly.

The way we watch video is always changing. And we want to keep advertisers abreast of these trends, with new ad experiences molded to the new ways people watch. This was the spirit behind our introduction of six-second bumper ads more than two years ago–as a response to the increasingly mobile habits of our users.

Today we’re highlighting how we’re adapting to three new trends in the user experience.

Longer viewing sessions

Our recent user experience research suggests that in addition to factors such as the length of ads, viewers are quite sensitive to the frequency of ad breaks, especially during longer viewing sessions. Through this research, we also learned that fewer interruptions is correlated with better user metrics, including less abandonment of content and higher rates of ad viewing. To respond to this, we will begin testing ad pods–two ads stacked back to back, where viewers have the option to skip directly to the content if it’s not the right ad for them.

Why does this solution make sense? Because when users see two ads in a break, they’re less likely to be interrupted by ads later. In fact, those users will experience up to 40 percent fewer interruptions by ads in the session.1 Early experiment results also show an 8-11 percent increase in unique reach and a 5-10 percent increase in frequency for advertisers, with no impact on Brand Lift metrics.2 This new experience, launching on desktop this year then followed by mobile and TV screens, aims to accommodate viewer preferences while continuing to help advertisers connect with their most important audiences.

More self-directed discovery

The way users prefer to find videos to watch is also changing. Remember back when the only YouTube videos you’d watch came in the form of a shared URL from a friend? Over the years, video viewing on YouTube has become more self-directed, as more viewers than ever before hop into their home or trending feeds and scroll to find a recommended video. In fact, over the last three years, watch time from content users discover on the YouTube homepage has grown 10X.3 That’s why we brought TrueView video discovery ads to the YouTube home feed, along with the Masthead and Universal App campaign ads. The YouTube home feed continues to be a great place for users to discover their next favorite creator, and now it can be a great place for them to discover your brand.

Watching on TV screens

We’re seeing incredible watchtime growth on TV screens: on average, users watch over 180 million hours of YouTube on TV screens every day.4  Last month, we introduced the TV screen device type in Google Ads and Display & Video 360, allowing you to tailor your campaigns for connected TVs – for example, by using a different creative or setting a specific device bid adjustment – and see reporting for ads that run on TV screens.

In the face of these burgeoning user trends—as well as the next wave, and the next—we’ll continue working to build the ideal video viewing experience, and keep thinking up ways to deliver value for our advertiser partners.

Source: Official Google Webmasters Blog

From Discovery To Click, New YouTube Ads Capabilities For More Effective Video Storytelling

The heightened role of video throughout today’s consumer journey is an exciting opportunity for marketers to build connections that drive better business outcomes. At Advertising Week New York, we’re announcing new ways for marketers to become more effective full-funnel storytellers using the combined power of YouTube’s creative canvas with Google’s machine learning and measurement solutions.

Help viewers take action with extensions

Soon you’ll be able to make your video ads more actionable with a greater variety of ad extensions. Similar to extensions on Search ads, extensions on YouTube enhance your video ad with additional useful information—giving consumers more reasons to take action. You can already add location and form extensions (currently in beta) to your TrueView in-stream ads. Now we’re exploring additional use cases that encourage viewers to complete lower-funnel actions like finding the next movie showtime, downloading an app or booking a trip.

Brands like Vodafone, Chili’s, 20th Century Fox, Headspace and Maybelline are already using extensions for video ads to bring more relevance to their mobile ads and drive impact on the metrics that matter most. Using extensions, Vodafone drove a 2.3x incremental lift in Ad Recall and a 3.5 percent CTR—a 785 percent increase over their regional benchmark.

Measure the full impact of your video campaign

Video storytelling isn’t just about driving short-term campaign wins—it’s also about driving measurable results at every stage of the consumer journey. We know this is easier said than done, which is why we’re evolving our Brand Lift solution and partnering with IRI to make it simpler for advertisers to measure and act upon upper- and lower-funnel metrics.

Based on your feedback, soon you’ll be able to set up Brand Lift studies directly in Google Ads or Display & Video 360 and conveniently view reporting alongside your other ad metrics. We’ve also started sending Brand Lift surveys continuously throughout the duration of your campaign so you can understand how your video ads are influencing viewer perceptions in near real time. Additionally, we’ve introduced two new metrics: lifted users, the number of people who were influenced by your ad, and cost-per-lifted-user to make it easier for you to optimize your campaign’s effectiveness and cost-efficiency. To get the most out of these new measurement tools, we recommend using Maximize Lift bidding.

We’re also ramping up our investments in Google Measurement Partners to ensure our advertisers can measure YouTube media with measurement solutions that meet rigorous, verified standards. We work closely with partners to ensure their solutions respect user privacy. In addition to Nielsen Catalina Solutions (NCS) and Oracle Data Cloud, soon CPG advertisers will have the option to measure their YouTube media using IRI. These offerings complement geo experiments with Nielsen MPA, giving advertisers a variety of options for seeing the offline impact of their video ads. Last week we also announced expanded integrations for brand suitability and reach reporting, continuing our commitment to providing both quality and choice when it comes to helping marketers better understand their media investments.

We’re excited about how these capabilities can help take your campaigns to the next level, driving real business impact all along the customer journey.

Source: Official Google Webmasters Blog

New MRC Accreditations And Partners For Google And YouTube Ads Measurement

Is my marketing working? It sounds like a simple question, but in today’s complex environment, answering it correctly is a challenge. To help advance advertising measurement, we’ve invested in third-party accreditations through the Media Rating Council (MRC), and partnerships with leading measurement technology providers. Together, these efforts help ensure that the metrics our advertising solutions deliver are trusted, align with industry standards, and can be compared across providers.

Today, we’re announcing new MRC accreditations across Google advertising products, including Google Ads, Google Marketing Platform (specifically Display & Video 360 and Campaign Manager), and Google Ad Manager.1

We’ve also made progress with Google Measurement Partners for viewability, brand safety, and reach reporting on YouTube.

Trusted metrics across Google’s advertising solutions

Advertisers consistently tell us that they struggle with comparing media placements to determine where to invest their limited marketing resources. It’s a problem that’s made even worse when media providers use different definitions of commonly accepted metrics like clicks, impressions, and viewable impressions.

By endorsing the MRC standards and Interactive Advertising Bureau (IAB) guidelines for media measurement, we stand on the side of marketers, who deserve transparency and fairness in their media buys.

Below, you’ll see the comprehensive list of MRC accreditations we currently maintain across search, display, and video ads on the web and in apps. Accredited metrics include various aspects of our clicks, served impressions, viewable impressions, and invalid traffic detection and filtration. 

With today’s announcements, YouTube video ad impressions and viewability metrics for desktop, mobile web, and mobile in-app are now fully MRC accredited in Google Ads, Display & Video 360, and Campaign Manager. And we’ve begun the audit process for MRC accreditation of recently added metrics, including brand safety and Unique Reach reporting on YouTube in Google Ads.

“Google has consistently demonstrated a commitment to helping advertisers and publishers achieve transparency and quality in measurement through its work with the MRC. In addition to submitting products for initial consideration for MRC accreditation, Google also has expanded on the scope of what’s being submitted for existing accredited products. This progress is emblematic of what we at MRC consider to be our core industry mission: to help lift the bar for quality in measurement consistently upward.”

—George Ivie, CEO and Executive Director, Media Rating Council

“Google’s efforts to create transparency and choice through MRC accreditation demonstrates their commitment to delivering a better, more responsible advertising ecosystem. The ultimate goal is to ensure transparency at every step in the complex advertising supply chain, and Google’s efforts are helping us achieve that objective.”

—Bob Liodice, CEO, ANA

More transparent YouTube measurement with trusted partners

To help advertisers measure YouTube media in a verified, privacy-safe way with the measurement solution of their choice, we’ve also made progress with Google Measurement Partners for viewability, brand safety, and reach reporting.

First, the YouTube data feed for video viewability reporting by third-parties is currently under audit by the MRC. Our ultimate goal is to achieve MRC accreditation for our integrations with DoubleVerify and Integral Ad Science (IAS), so advertisers can be confident that YouTube metrics have been third-party verified, no matter where they choose to measure.

In addition, brand safety verification on YouTube by both DoubleVerify and IAS is now in expanded beta. In beta tests with DoubleVerify and IAS, we’re seeing 99 percent success rates on brand safety across both auction and reserve, including Google Preferred.2

We’re also expanding our partnerships for reach measurement, which now include Nielsen, comScore, Kantar, and soon, Meetrics. This month, YouTube’s integration with Nielsen for mobile in-app measurement has expanded to Australia and Italy. This is in addition to the U.S., Canada, Japan, U.K., Germany, and France which are already available.

To know if their marketing is working, advertisers need access to accurate, timely metrics they can trust, regardless of which measurement provider they choose. Looking to the future, we’ll continue investing in measurement solutions and partnerships that help advertisers understand and compare the impact of their investments using commonly accepted metrics and standards.

Source: Official Google Webmasters Blog

Putting Machine Learning Into The Hands Of Every Advertiser

The ways people get things done are constantly changing, from finding the closest coffee shop to organizing family photos. Earlier this year, we explored how machine learning is being used to improve our consumer products and help people get stuff done.

In just one hour, we’ll share how we’re helping marketers unlock more opportunities for their businesses with our largest deployment of machine learning in ads. We’ll explore how this technology works in our products and why it’s key to delivering the helpful and frictionless experiences consumers expect from brands.

Deliver more relevance with responsive search ads

Consumers today are more curious, more demanding, and they expect to get things done faster because of mobile. As a result, they expect your ads to be helpful and personalized. Doing this isn’t easy, especially at scale. That’s why we’re introducing responsive search adsResponsive search ads combine your creativity with the power of Google’s machine learning to help you deliver relevant, valuable ads.

Simply provide up to 15 headlines and 4 description lines, and Google will do the rest. By testing different combinations, Google learns which ad creative performs best for any search query. So people searching for the same thing might see different ads based on context.

We know this kind of optimization works: on average, advertisers who use Google’s machine learning to test multiple creative see up to 15 percent more clicks.1

Responsive search ads will start rolling out to advertisers over the next several months.

Maximize relevance and performance on YouTube

People watch over 1 billion hours of video on YouTube every day. And increasingly, they’re tuning in for inspiration and information on purchases large and small. For example, nearly 1 in 2 car buyers say they turn to YouTube for information before their purchase.2 And nearly 1 in 2 millennials go there for food preparation tips before deciding what ingredients to buy.3 That means it’s critical your video ads show at the right moment to the right audience.

Machine learning helps us turn that attention into results on YouTube. In the past, we’ve helped you optimize campaigns for views and impressions. Later this year, we’re rolling out Maximize lift to help you reach people who are most likely to consider your brand after seeing a video ad. This new Smart Bidding strategy is also powered by machine learning. It automatically adjusts bids at auction time to maximize the impact your video ads have on brand perception throughout the consumer journey.

Maximize lift is available now as a beta and will roll out to advertisers globally later this year.

Drive more foot traffic with Local campaigns

Whether they start their research on YouTube or Google, people still make the majority of their purchases in physical stores. In fact, mobile searches for “near me” have grown over 3X in the past two years,4 and almost 80 percent of shoppers will go in store when there’s an item they want immediately.5 For many of you, that means driving foot traffic to your brick-and-mortar locations is critical—especially during key moments in the year, like in-store events or promotions.

Today we’re introducing Local campaigns: a new campaign type designed to drive store visits exclusively. Provide a few simple things—like your business locations and ad creative—and Google automatically optimizes your ads across properties to bring more customers into your store.

Local campaigns will roll out to advertisers globally over the coming months.

Get the most from your Shopping campaigns

Earlier this year, we rolled out a new Shopping campaign type that optimizes performance based on your goals. These Smart Shopping campaigns help you hit your revenue goals without the need to manually manage and bid to individual products. In the coming months, we’re improving them to optimize across multiple business goals.

Beyond maximize conversion value, you’ll also be able to select store visits or new customers as goals. Machine learning factors in the likelihood that a click will result in any of these outcomes and helps adjust bids accordingly.

Machine learning is also used to optimize where your Shopping ads show—on Google.com, Image Search, YouTube and millions of sites and apps across the web—and which products are featured. It takes into account a wide range of signals, like seasonal demand and pricing. Brands like GittiGidiyor, an eBay company, are using Smart Shopping campaigns to simplify how they manage their ads and deliver better results. GittiGidiyor was able to increase return on ad spend by 28 percent and drive 4 percent more sales, while saving time managing campaigns.

We’re also adding support for leading e-commerce platforms to help simplify campaign management. In the coming weeks, you’ll be able to set up and manage Smart Shopping campaigns right from Shopify, in addition to Google Ads.

Source: Official Google Webmasters Blog

Bring More Foot Traffic To Your Business With YouTube And Display Ads

This year, around 90% of global sales will happen in a physical store.1 To bring more shoppers through the door, businesses need tools to efficiently reach nearby consumers and measure their campaign performance across channels. That’s why we introduced store visits measurement back in 2014. Since then, businesses around the world have measured over 7 billion store visits in AdWords.

Unlock offline results with YouTube

As we shared at Shoptalk Europe today, location extensions and store visits measurement are now available on YouTube. With YouTube’s first-ever ad extensions for TrueView in-stream and bumper ads, you can influence viewers to engage with your brand offline and drive more visits and in-store purchases. People watching your videos will see your address, directions, and business hours—right in the ad. You can then use store visits measurement to see how your video campaigns drive foot traffic and measure their performance against other online and traditional marketing channels, like television, print, and radio ads.

Says Darrin Kellaris, Executive Director, Marketing at IHOP, “Video has been an integral part of our digital strategy to optimize guest interactions online with relevant and distinctive content. We were happy to partner with Google to find new ways to measure the full value of our video campaigns. Through Google’s store visits solution, we gained useful consumer insights that helped us drive visits from YouTube for less than $1 per guest. Insights like this have given us an innovative way to measure business impact beyond standard brand metrics and to understand how video helps drive lower-funnel actions. This is something we’d like to see become more prevalent across all media partners.”

Jerome’s Furniture has included store visits in their Search measurement and optimization since 2015. It is now using location extensions and store visits for YouTube to drive more customers into stores and understand offline performance across channels. YouTube has proven to send qualified visits to our stores at a very efficient cost. The visibility into YouTube’s impact on store visits has opened our eyes and our investment in YouTube advertising has risen, dramaticallyScott Perry
Senior Vice President of Digital Marketing

Elgiganten, a Swedish electronics retailer, turned to video to help drive its omnichannel marketing strategy. After the first half of 2017, the company found that its video campaigns brought 6-10% of users who viewed its ad on YouTube to its stores. Overall, the brand has seen an 8.8% increase in its sales, and learned that its mobile search traffic delivers a 21% higher return on ad spend on mobile phones versus desktop. We can see which products are more likely to drive people to the store rather than buying online, and how people who are close to a retail location and using a mobile device are more likely to visit the storeNiko Niva
Digital Specialist at Elgiganten

Engage local consumers on sites and apps across the GDN

Earlier this year, we fully rolled out location extensions and store visits measurement to campaigns on the Google Display Network (GDN). Now, you can reach more nearby customers when they’re ready to buy and get a better understanding of your offline performance across channels. Advertisers large and small across industries have seen success using display ads to drive customers to their physical businesses—even those who usually depend on traditional offline campaigns, like catalog and circular ads.

Lawson, a convenience store chain with nearly 15,000 stores globally, was the first advertiser in Japan to use store visits to measure the full value of its display ads. Historically, the company focused most of its advertising on offline campaigns. After testing store visits for Display, the brand learned that mobile ads were more effective and cost-efficient at driving foot traffic to their stores, saving them 45% more in costs per visit compared to desktop and tablet ads. Understanding how effective our mobile display ads are and the profiles of the customers visiting our stores after seeing our online ads is a huge step forward for our business. This helps us better cater to customer needs and optimize our marketing

The Home Depot Canada, Canada’s leading home improvement retailer, used store visits insights to learn that 18% of people who clicked on its display ads visited a store within 30 days. It also discovered that 50% of these customers made an average in-store purchase of $65 Canadian dollars.This is valuable data, and we look forward to relying on store visits insights like this to help us keep driving our online to offline marketing strategy

In the coming weeks, we’ll also begin introducing more local ad formats powered by location extensions to help people find the products they’re interested in at nearby businesses. To start, we’ll be rolling out affiliate location extensions for display ads, which allow manufacturing brands to show which retail chains sell their products.

If you’re focused on engaging omnichannel customers, you can now use location extensions and store visits measurement across Video, Display, Search, and Shopping to drive more visitors to your business offline.

Source: Official Google Webmasters Blog

Universal App Campaigns: Optimize For The Right In-App Action

As you may have heard, we’ll be moving all AdWords app install campaigns to Universal App Campaigns (UAC) later this year.

With UAC, you can reach the right people across all of Google’s largest properties like Google Search, Google Play, YouTube and the Google Display Network — all from one campaign. Marketers who are already using UAC to optimize for in-app actions are seeing 140% more conversions per dollar than other Google app promotion products.1

Over the last few weeks, we’ve discussed how to steer performance for UAC using goals and your creative assets. In today’s post, we’ll talk about another very important topic when it comes to UAC — optimizing for the right in-app action.

This is important if you want to find app users who will do something specific after they’ve installed your app — whether that’s adding something to a wishlist for your shopping app, entering their frequent flier info to your traveler app or joining a group in your game.

First things first: take a look at what’s happening inside your app.

Track and send AdWords your in-app events

You wouldn’t stop measuring at the landing page of a website, so why would you stop at the install for a mobile app?

Each post-install event that you track and pass back to AdWords is a chance to learn more about how users engage with your app. The more we learn about your best app users, the easier it is to find more people like them. If you’re not sure what to track, look at this list of events by app category. Pick the one that’s most like your app and use it as a guide.


Let’s go back to our mobile game example: Before you start advertising your new mobile game, you pay a visit to the part of your office where the developer team sits. You kindly ask them to implement all the in-app events that apply to a gaming app — and you take some to discuss whether there are any other in-app events that are specific to your game.

Understand how users interact with your app

Once you’ve built up a user base, follow your users along their journey beyond the install. Create what’s called a “user funnel.” What are the key steps people take that lead to a purchase?


Example: You happen to sit next to your analytics team so you swivel your chair around to see if they have a moment to chat. You’d like to get their thoughts on a user to funnel you’ve created for your game: installs, opens, completes the tutorial, reaches level 5, joins group, reaches level 10, and then finally — makes a purchase. You and the team agree that this stuff is important to track so you schedule a regular meeting to analyze your game’s user funnel. Constant review of the metrics with your analytics team will help determine if your ads are bringing in the right users.

Pick the right in-app action for your campaign

Now comes an important question: what do you want new app users to do in your app? The answer will help determine the in-app action(s) you’ll pick as the optimization goal for UAC.


Example: During a one-on-one with your boss, you learn that driving in-app purchases is a priority for the business right now. You’re worried because you don’t see many in-app purchases happening per day (at least not yet), and you remember that UAC needs to optimize for an in-app action that happens at least 10 times a day.  You need to pick another in-app action that’s more common. You remember that your analytics team pointed out that users who join a group are very prone to making an in-app purchase 30 days later. And your data shows that this in-app action happens about 40 times a day so you set “Join a group” as the in-app action to optimize for.

Improve the user experience

What else can you do with the information you’ve collected? Review your user funnel. Identify where people are having trouble and see if you can help them out.


Example:During one of your meetings with the analytics team, you spot a big drop off at the tutorial section of the app. After your meeting, you rush downstairs to where your UX team sits. You work with the team to brainstorm a different way to teach beginners how to play your game. You want to see if this can improve how people get onboarded. If you’re successful, not only will you get better conversion rates for your ads — but you’ll create a better app experience for everyone! 


Review these principles for more ideas on how to improve user experiences and conversions for your mobile app.

And don’t forget to check out our best practices guide to learn more about how to get the most from your Universal App Campaigns.

Source: Official Google Webmasters Blog

Know Their Intention, Get Their Attention: New Ways To Connect And Measure On YouTube

We look at our phones while we watch TV. We watch TV on our phones while we walk to work. We work on our laptops while we cast a video to a set-top box. We spend the majority of our days connected, often via multiple devices—so much so that reach has become a commodity in advertising. And while reach is plentiful, attention is scarce.

Unless we’re talking about online video. Our latest research with Ipsos suggests people are 3x more likely to pay attention to online video ads vs. television ads.1 And within online video, people pay nearly 2x more attention to video ads on YouTube than they do on other social media.2 That’s because on YouTube, ads are more likely to be seen and people are more likely to arrive with intent to watch video—2X more likely than other online platforms.3 Today we’re sharing four new tools to help you capture the attention of your audience on YouTube:

1) Helping brands reach the right audiences

Intention is what has made search advertising so effective—the ability to quickly connect people looking for something they want or need, with a business that offers just that. Since January we’ve seen that what’s worked great for search works great for video as well. We found that campaigns that use intent-based audiences on mobile have 20 percent higher ad recall lift and 50 percent higher brand awareness lift relative to campaigns that only use demographic audiences.4

In order to help you deliver more relevant, useful ads on YouTube, we’re expanding the ways you can use Google’s broad ecosystem using Custom Affinity Audiences to reach people based on the kind of searches they do, or the kind of places and apps they like. That means an outdoor outfitter could use Custom Affinity audiences to potentially reach people who have searched for skis, spent time at ski resorts, or have downloaded a ski resort’s trail guide app.

2) Enabling custom creative at scale

Custom audiences are most valuable when paired with creative that is relevant to them. But personalization at scale can be difficult—new video creative is pricey and takes time to make.

We’re launching Director Mix to simplify the process of creating different versions of the same creative tailored for each audience—you give us the building blocks of your video ad, like different voiceovers, background and copy, and our system will create thousands of versions to match your various audience segments.

Campbell’s Soup used Director Mix to create videos with clever copy based on the content people were about to watch. For instance if you clicked to watch clips from Orange is the New Black, you’d see a bumper asking “does your cooking make prison food seem good? We’ve got a soup for that.” And it worked: Campbell’s earned a 55 percent lift in sales and a 24 percent lift in ad recall with this campaign.

3) Telling a story that breaks free of a single unit

Similarly, we’re introducing Video Ad Sequencing to help you architect an ad experience that unfolds over time. This new feature in AdWords Labs lets you string together ad creative. You can pivot, you can react—and you can take consumers down a different path depending on which ads are working for them.

For instance, you could start with a fifteen-second TrueView ad to build awareness, continue with another, longer spot that communicates product attributes, then follow with a six-second bumper ad to keep top-of-mind and drive to purchase.

To drum up excitement for their new Assassin’s Creed game, Ubisoft cut four sequential six-second bumper ads, each with a critical element of their longer trailer. The brand used Affinity Audiences and Video Ad Sequencing to serve the ads to core E3 audiences. The campaign reached almost 15 million unique viewers and resulted in best-in-class lifts in awareness (+25 percent), search lift for “Assassin’s Creed” (+224 percent) and search lift for the Assassin’s Creed trailer (+375 percent).

4) Measuring the impact—New ways to measure sales lift

And finally, you need a way to measure that you earned attention—and one way to do that is to look at its effect on offline sales.

We’re rolling out a new, global approach to measuring sales lift with Nielsen MPA (Matched Panel Analysis). This geo-based solution offers a fast, media-agnostic way to determine which online ads drive offline sales. With this implementation of Nielsen MPA, CPG clients can measure video alongside other Google media.

From looking at the Nielsen MPA studies we’ve run to-date, we found that YouTube drove sales lift for the advertised product in 14 of 19 studies globally.5

We’ve also expanded our Oracle Datalogix ROI offering in the U.S. to include six-second bumper ads so that brands can more comprehensively measure their YouTube campaigns. And we’ll continue working to deliver more solutions to complement our Nielsen MPA, Oracle DLX ROI, MMM and store visit offerings today, so you’ll have the measurement that works best for your business.

At YouTube, our aim is to show ads that are relevant and useful, so that instead of interrupting people’s viewing experiences, you’re enhancing them. This means matching what advertisers have to offer with what people are interested in—leading to a better YouTube experience backed up by comprehensive user controls. We hope you try out these new features as they become available, and hope to see you at Advertising Week.

Source: Official Google Webmasters Blog

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