Introducing Simpler Brands And Solutions For Advertisers And Publishers

We launched AdWords nearly 18 years ago with a simple goal—to make it easier for people to connect online with businesses. A search for eco-friendly stationeryquilting supplies, or for a service like a treehouse builder gave us an opportunity to deliver valuable ads that were useful and relevant at the moment. That idea was the start of our first advertising product and led to the ads business we have today.

A lot has changed since then. Mobile is now a huge part of our everyday lives. People quickly switch from searching for products, to watching videos, browsing content, playing games and more. As a result, marketers have more opportunities to reach consumers across channels, screens and formats. The opportunity has never been more exciting, but it’s also never been more complex. Over the years, Google ads have evolved from helping marketers connect with people on Google Search, to helping them connect at every step of the consumer journey through text, video, display and more.  

That’s why today we are introducing simpler brands and solutions for our advertising products: Google Ads, Google Marketing Platform, and Google Ad Manager. These new brands will help advertisers and publishers of all sizes choose the right solutions for their businesses, making it even easier for them to deliver valuable, trustworthy ads and the right experiences for consumers across devices and channels. As part of this change, we are releasing new solutions that help advertisers get started with Google Ads and drive greater collaboration across teams.  

Google AdWords is becoming Google Ads 

The new Google Ads brand represents the full range of advertising capabilities we offer today—on Google.com and across our other properties, partner sites, and apps—to help marketers connect with the billions of people finding answers on Search, watching videos on YouTube, exploring new places on Google Maps, discovering apps on Google Play, browsing content across the web, and more.  

For small businesses specifically, we’re introducing a new campaign type in Google Ads that makes it easier than ever to get started with online advertising. It brings the machine learning technology of Google Ads to small businesses and helps them get results without any heavy lifting—so they can stay focused on running their businesses. To learn more, visit this post.

We’ll introduce more new campaign types at Google Marketing Live. Sign up to watch the livestream on July 10.

Stronger collaboration with Google Marketing Platform

We’re enabling stronger collaboration for enterprise marketing teams by unifying our DoubleClick advertiser products and the Google Analytics 360 Suite under a single brand: Google Marketing Platform

We’ve heard from marketers that there are real benefits to using ads and analytics technology together, including a better understanding of customers and better business results. Google Marketing Platform helps marketers achieve their goals by building on existing integrations between the Google Analytics 360 Suite and DoubleClick Digital Marketing. The platform helps marketers plan, buy, measure and optimize digital media and customer experiences in one place. To learn more, visit the Google Marketing Platform blog.

As part of Google Marketing Platform, we’re announcing Display & Video 360. Display & Video 360 brings together features from DoubleClick Bid Manager, Campaign Manager, Studio and Audience Center to allow creative, agency, and media teams to collaborate and execute ad campaigns end-to-end in a single place. We’ll share more details about Display & Video 360 in the coming weeks, including a demo during the keynote at Google Marketing Live.

Google Ad Manager: A unified platform

We recognize that the way publishers monetize their content has changed. With people accessing content on multiple screens, and with advertisers’ growing demand for programmatic access, publishers need to be able to manage their businesses more simply and efficiently. That’s why for the last three years, we’ve been working to bring together DoubleClick for Publishers and DoubleClick Ad Exchange in a complete and unified programmatic platform under a new name–Google Ad Manager

With this evolution, we’re excited to do even more for our partners—earning them more money, more efficiently, wherever people are watching videos, playing games or engaging with content, and however advertisers are looking to work with them. To learn more, visit the Google Ad Manager blog.

Transparency and controls people can trust

We know that the media and technology advertisers and publishers choose to use impacts the relationships they have with their customers. As always, our commitment is to ensure that all of our products and platforms set the industry’s highest standard in giving people transparency and choice in the ads they see. For example, we recently announced new Ads Settings and expanded Why this ad? across all of our services, and almost all websites and apps that partner with us to show ads.

Source: Official Google Webmasters Blog

New Innovations Remove Friction From Discovering Products In-Store And Online

Driven by rapid changes in technology and mobile, consumer expectations continue to rise at an unrelenting pace. There are brand new ways for people to find and engage with businesses, and it’s becoming critical for marketers to remove friction at every step of the consumer journey. This morning at Search Marketing Expo Advanced, we made three announcements for marketers and retailers including:

1. New innovations to highlight your physical locations

Almost 80% of shoppers will go in-store when they have an item they want immediately.1 To help capture this demand, we’re expanding affiliate location extensions to video campaigns on YouTube– on top of Search and Display campaigns. This helps brand manufacturers drive and measure foot traffic to nearby retail stores and auto dealers that sell their products. We’ve seen that adding affiliate location extensions to TrueView in-stream and bumper ads can increase the clickthrough rate by over 15%.2

New local catalog ads on Display will also roll out to all advertisers by the end of the month to help shoppers discover what you sell, then visit your store. One-third of shoppers say finding inspiration is something they enjoy most about shopping.3 This interactive experience highlights a hero image and your inventory in an easy-to-scroll, mobile layout that helps shoppers explore your products. It also features in-store availability and detailed pricing information. This new format can complement your traditional print campaigns – including catalogs, flyers, and circulars – with the added audience and measurement benefits of digital ads.

Boulanger is one of the largest electronics and appliances retailers in France. The retail brand had a special promotional event for Spring 2018, so it turned to local catalog ads to boost its sales. Boulanger showcased a cheerful lifestyle image, a message welcoming the season and products carefully curated for local in-store promotion. With help from both click-based and impression-based store visits* (launched in March), the campaign drove over 20K visits to its stores, delivering a return of 42 times its investment on ad spend.

*Store visits are estimates based on aggregated, anonymized data from a sample set of users who have turned on Location History.

Onboarding to both local catalog ads and local inventory ads is now much easier for retailers of all sizes with the new local feed partnership program. The new program allows point-of-sale or inventory data providers, like CayanPointyLinx, and receipts, to provide sales and inventory data to Google on behalf of merchants, so they don’t have to create their own local product feeds. As an additional benefit, retailers can showcase their local inventory for free on the “See What’s In Store” feature on the search knowledge panel.

2. Competitive pricing insights to help deliver better sales results

Beyond availability of products in store, we know that price is also a top consideration for consumers. New price benchmarks in AdWords reporting will be available soon to show Shopping advertisers how other retailers are pricing the same products. You can use these pricing insights to inform your bidding strategy when you have price-competitive products to promote, to influence pricing strategy with your merchandising teams, or to troubleshoot performance drops due to competitors’ pricing.

For example, let’s say you find that you’re selling a sweater for $40 while most retailers are selling the same sweater for $60. You may choose to bid upon this sweater because your product is more price-competitive in the current market and will appeal to more potential customers.

3. Updates for our Shopping Actions program

Consumers continue to be open to new ways of discovering and buying products. Today at SMX Advanced, we shared an update on Shopping Actions, the program we launched in March to give consumers an easy way to complete the purchase from retailers, while on Google platforms like Search, the Assistant, or by voice.

Since its launch, thousands of retailers have requested to join through our interest form, and more than 70 retailers are live on the program today. Early testing indicates that participating retailers on average see an increase in total clicks and conversions at a lower overall cost per click and conversion, compared to running Shopping ads alone.4

As always, SMX Advanced is an exciting event that brings leading marketers together. We hope you’ll join us in our Learn with Google Classroom to connect and hear more about how these new products can help you grow your business.

Source: Official Google Webmasters Blog

Faster, Safer And Better Ad Experiences For Consumers

Consumers have high expectations for faster, safer, and better digital experiences. This means it’s more important than ever for brands to deliver on these expectations.

At Google, we’re building new innovations to help AdWords advertisers design the best web experiences for your customers.

Speed: Improvements to click measurement

Speed matters. In fact, a one-second delay in mobile page load can decrease conversions up to 20%.1 That’s why we announced support for Accelerated Mobile Pages (AMP) as landing pages in AdWords and developed new tools like the Mobile Speed Scorecard and the Impact Calculator. With just a few inputs, this tool estimates the revenue impact that can result from improving the speed of your mobile website.

Another way we’re improving mobile site speed is parallel tracking (blog | help center) — which was introduced earlier this year for advertisers using click measurement systems. How does this improve speed? After an ad click, web browsers will process click measurement requests in the background, helping people reach your site up to several seconds faster.2 This creates better user experiences, leading to more conversions and less budget spent on bounced clicks.

Starting October 30, 2018, parallel tracking will be required for all AdWords accounts. To get a jump start, you can now opt in your Search Network and Shopping campaigns. And even if you don’t intend to turn it on today, you should start talking with your click measurement providers to ensure that they are ready for this change. Doing so, ensures there’s no disruption to your click measurement system.

If you’ve confirmed that your click measurement system is already compatible, you can opt in from your account-level “Settings” page in the “Tracking” section. Learn more

Security: Focus on HTTPS

You want your customers to have a safe and secure experience, every time they engage with your website. But too many brands still use unencrypted HTTP to send users to their landing pages. That’s why Google strongly advocates that sites adopt HTTPS encryption, the industry standard for ensuring the security and integrity of data traveling between the browser and the website.

Over the last year, Chrome has marked an increasingly large set of HTTP pages as “not secure.” Beginning in July 2018 with the release of Chrome 68, Chrome will mark all HTTP pages as “not secure.”

To make sure your users continue to have the best possible landing page experience, we’ve taken a few extra steps:

  • Enabled HTTP Search ad clicks to automatically be redirected to HTTPS when we know that your site prefers HTTPS, which we will begin rolling out the week of June 11.
  • Launched Ad version history to allow advertisers to update your landing page URLs from HTTP to HTTPS without resetting all of your performance statistics. 
  • Will start to warn advertisers in AdWords when you’re using less secure HTTP addresses for landing pages, in the next few weeks.

We hope that these innovations will help people browse more quickly, confidently, and securely.

Source: Official Google Webmasters Blog

Is SEO the New PR?

Is SEO the New PR?
Google PR marketing

Way back before the internet had even been invented, companies hired PR firms to get their name out, build a brand name reputation, and help prospective customers learn about them. Public relations professionals would dutifully go about writing press releases, scoring feature stories, and negotiating product presentation opportunities in the name of finding more buyers.

Then the internet came along and everything changed. Press releases lost their power to serve as a news source because newspapers and magazines were folding. Feature stories weren’t read because they didn’t stand out in the sea of information. Product placement decreased in value because there were so many new ways of viewing content.

Fortunately, there is still a way of getting your name in front of prospects when they look for the product or service you offer. It’s called Search Engine Optimization, or SEO. This is a way of formulating your website, blogs, and social media content to be responsive to online search queries. If someone uses Google to search for “hotels in Santa Barbara,” or “restaurants in Santa Ynez Valley,” you want your website to pop up on the first page of their results.

How to Blend SEO Into Your PR Efforts

Here are tips you can use to incorporate more SEO, increase your visibility in search engine results, and help the internet drum up more business for your business:

search marketing company 2
  • Make your website accessible: Search engines and potential customers need to be able to easily access your website. In addition to great content, you also want to get the technical parts right. You don’t want someone clicking to your website because you are the answer to their problem, only to get a “website not found” error. Check all pages for functionality, eliminate duplicate content, include title and H2 tags, and have a rich source of content.
  • Think about keywords: What do prospects search for when they need your product or service? Develop a list of words they might type into the search engine bar. If those words aren’t prominently included in your website copy, your site will not appear in their results. The content needs to be informative and natural; you can’t just add a list of keywords to the bottom of the page and hope it generates results. If there is a lot of competition in your field, incorporate plenty of terms which make your business stand out from the crowd.
  • Be a valuable resource: Look at your website as a potential customer might and ask yourself, “Does this help me?” You brought in somebody who searched for a particular term, so that had better appear right on your landing page. If you can’t see any benefits, then you’ve got some rewrites to do. Have content that is educational, helpful and easy to understand, and make sure it is current. There is nothing worse than navigating to a site that is chock full of old info. This effort helps prospects learn about you, and also signals the search engine algorithms that your site has something valuable to offer their users.
  • Provide a great website experience: Have a compelling website experience for your visitors. Most leave in seconds if they don’t think you can help, so have your prime selling proposition front and center. Make a clear learning path, avoid large blocks of content, and include helpful headlines that communicate key selling points. Include lots of pictures, graphics, and videos to quickly provide information. And make it easy to contact or buy from you.
  • Get social: Once your website strategy is in place, start bulking up your online presence through a concerted social media strategy. Have a Facebook page and Twitter account that offer useful information and drive visitors to your site. Provide the same branding experience across all outlets. This also increases the likelihood that the search engines will aggregate and incorporate additional contact opportunities for your company. Search results that include a website, Facebook page and LinkedIn page for a single company demonstrate a great deal of online flexibility. Use social media to encourage interaction and you’ll also boost search-ability.
  • Build more links: Search engines love it when other sites link to yours because this reflects your online credibility, but they can’t be random or low-quality links. Ask your current customers and contacts to link to your site if it makes sense for their business. You can provide reviews and referrals for complementary companies, and they can do the same for you. Bring in guest bloggers who will certainly link to your site from their blog, and you may even get organic links just because you have such helpful information in your blog. Make it easy for them by providing sample emails, tweets, or Facebook posts they can use to let others know more about you. You can also search for informative articles online and post comments on them that will introduce a new set of readers to your company.
  • Review sites: There are a number of online review sites that can help prospects find your business. You need to think in terms of Yelp, TripAdvisor, Open Table, Angie’s List, and other sites people go to gather insights. Initially, you just want to make sure they have the correct basic information such as address and phone number, but then you can ask your happiest clients to start posting reviews. If you’re in a more technical field, make sure your product specifications are included in industry sites.

If you’ve got a real news story, keep in mind that you can still generate PR with media outlets; it’s just moved online, too. If you’ve got a targeted customer base, check out your local media websites and look at ways you can provide news. They might have blogs or event calendars, or you might be able to email an editor or news director with a storyline about your business. SEO really can be the new PR for your company – you just need to know how to use it.

Grow Your Business Beyond Borders

As more consumers come online around the world, there’s more opportunity than ever for marketers to reach potential customers beyond their borders. In fact, research shows that customers aren’t concerned about where a business is based as long as they’re happy with the product or service. For example, 96% of people didn’t know that Booking.com is from the Netherlands, and of these, 90% said this wouldn’t affect the likelihood of their buying from the company again.1

To get started, check out our Official Guide to Expanding Internationally with AdWords. This four-step guide outlines best practices and free resources that can help advertisers find more customers in new countries.

There are many tools and resources for businesses looking to expand. For example, Market Finder is a powerful tool built with insights from Google Search to prioritize the best markets for your business based on search volumes in your category, ease of doing business, consumer purchasing power, and more. It’s available in the US, UK, and China, with more countries on the way in 2018. Another resource is Consumer Barometer, which helps advertisers learn about consumer preferences and trends. Did you know that clothing, books, cosmetics, and computer hardware/software are the products most often purchased online from abroad?2 Last but not least, tap into the Go Global Community for the latest research on emerging market trends, conversations with international market specialists, and updates on new ad innovations. Companies from around the world have grown their businesses with these tools. For example:

Kabam is a leading provider of mobile games, including Marvel Contest of Champions with over 130M downloads. To expand its game into Japan, Hong Kong, and Taiwan, Kabam used insights from consumer gaming trends and video engagement from each market to localize its Search and YouTube campaigns. As a result, the game reached the top 10 in download charts for its category on both iOS and Android in target APAC markets.

French DIY website ManoMano offers two million products from 750 sellers, including electrical, hardware, furniture and tools. The DIY market is highly seasonal and constantly changing — customers love gardening and outdoor activities in warm seasons and indoor projects during the winter. ManoMano predicted these purchase patterns, understood consumer trends in each market, and engaged customers with timely, localized campaigns. As a result, its sales more than doubled in 2016, and ManoMano now has nearly 2 million customers across Europe, with localized websites in Belgium, France, Germany, Italy, Spain, and the UK.

Source: Official Google Webmasters Blog

The Browser For A Web Worth Protecting

The web is an incredible asset. It’s an engine for innovation, a platform for sharing, and a universal gateway to information. When we built Chrome, we wanted to create a way for people to interact with the magic that is the web, without the browser getting in the way. We created a browser that took up minimal space on your screen, made the omnibar so you could quickly search or get directly to a website, and built our pop-up blocker to help you avoid unwanted content. Since then we’ve also added features such as Safe Browsing, pausing autoplay Flash, and more—all aimed at protecting your experience of the web.

Your feedback has always played a critical part in the development of Chrome. This feedback has shown that a big source of frustration is annoying ads: video ads that play at full blast or giant pop-ups where you can’t seem to find the exit icon. These ads are designed to be disruptive and often stand in the way of people using their browsers for their intended purpose—connecting them to content and information. It’s clear that annoying ads degrade what we all love about the web. That’s why starting on February 15, Chrome will stop showing all ads on sites that repeatedly display these most disruptive ads after they’ve been flagged. More technical details about this change can be found on the Chromium blog.

To determine which ads not to show, we’re relying on the Better Ads Standards from the Coalition for Better Ads, an industry group dedicated to improving the experience of the ads we see on the web. It’s important to note that some sites affected by this change may also contain Google ads. To us, your experience on the web is a higher priority than the money that these annoying ads may generate—even for us.

The web is an ecosystem composed of consumers, content producers, hosting providers, advertisers, web designers, and many others. It’s important that we work to maintain a balance—and if left unchecked, disruptive ads have the potential to derail the entire system. We’ve already seen more and more people express their discontent with annoying ads by installing ad blockers, but blocking all ads can hurt sites or advertisers who aren’t doing anything disruptive. By focusing on filtering out disruptive ad experiences, we can help keep the entire ecosystem of the web healthy, and give people a significantly better user experience than they have today.

We believe these changes will not only make Chrome better for you, but also improve the web for everyone. The web is a vital part of our day-to-day. And as new technologies push the web forward, we’ll continue working to build a better, more vibrant ecosystem dedicated to bringing you only the best experiences.

Source: Official Google Webmasters Blog

Google Manufacturer Center Rolls Out International Expansion, API Updates, And New Content Discovery Opportunities To Help You Better Showcase Your Brand Online

With the launch of self-sign up earlier this year, thousands of top brands and manufacturers have already begun using Google Manufacturer Center to enhance their product’s images, descriptions, and variants in Shopping ads. Today, we’re excited to announce new ways to help brands — both in the US and abroad — manage their data more easily and provide a more consistent brand experience on Google and across the web.

Manufacturer Center expands to more countries

To help brands abroad, we’ve expanded availability for Manufacturer Center to the United Kingdom, Australia, Germany, France, Brazil, and the Netherlands. Now, brands with products sold in these markets can use Manufacturer Center to best represent their products to shoppers, access unique analytics and insights, and improve the performance of Shopping ads featuring their products.

Increase opportunities to highlight your products’ best features and benefits

Shoppers are constantly looking for information, trying to ensure the product they ultimately choose is the perfect fit for their needs. Information from Manufacturer Center now appears in Google Knowledge Panels in the US, highlighting core product features to shoppers at key decision-making stages. With descriptions, images, features, and more directly supplied by you, the manufacturer, shoppers will be better informed and feel more confident choosing your branded products.

Manage product information programmatically with the Manufacturer Center API

We know that manually uploading, editing, deleting, and distributing product data can make it difficult to keep up with a brand’s ever-changing product assortment, and using feeds may not offer the desired level of control. With the launch of the Manufacturer Center API, brands (or their 3rd party data partners) can streamline product data updates in the following ways:

  • Add new products directly to Manufacturer Center.
  • Update existing products in Manufacturer Center with the most current product data.
  • Delete products from an existing Manufacturer Center account.
  • Monitor data quality and review product data errors to optimize a brand’s presence on Google.
  • Surface Google’s product data feedback in external data management tools.
  • Streamline product data updates and syndication to Google by creating custom workflows compliant with data management policies and procedures.

To get started with the Manufacturer Center API, check out the Developer’s Guide and Portal article here.

Source: Official Google Webmasters Blog

New AdWords Innovations To Drive Better Results For Your Business

Consumers are more curious, more demanding, and more impatient than ever—and even more so during the busy holiday season. AdWords has been redesigned to help you reach these mobile-first consumers in faster and easier ways. Today, we’re introducing more innovations available only in the new experience. From promoting your latest offers to finding ways to grow your business, these products can help you save time and boost performance. Learn how some advertisers are seeing an increase in conversion rate and return on ad spend when applying these innovations to their campaigns.

Highlight your top deals with promotion extensions

People are always looking for deals, whether it’s for a discount on holiday gifts or a cheaper flight. In fact, 7 out of 10 internet users look for sales or discounts before visiting a store.1 To help attract these deal-seeking customers with your latest offers, we’re introducing promotion extensions.

Show your latest offers with promotion extensions

 
Promotion extensions make it easy for you to keep your promotions up to date without the need to create new ads. They also free up the rest of your ad for more unique content, like your brand terms or a clear call to action.

For example, if you’re a shoe store, you might use promotion extensions to show a “30% off” promo code on all Black Friday orders. You can also make these types of seasonal offers more prominent in your ad by selecting one of 12 occasions, like Black Friday or Back-to-school.

Brands like Torrid and Shoe Carnival have already seen great results after using promotion extensions:

Promotion extensions effectively communicate our promotions without sacrificing our core message of quality and fit, giving us a conversion rate lift of 30%.” – David Chau, Senior Digital Marketing Analyst at Torrid Brands

Promotion extensions give customers even more reason to come to our site and buy–all while raising our ROAS by 20%. This extension should be in every ecommerce advertiser’s toolbox.” – Michael Nuss, Director of Digital Marketing at Shoe Carnival

Test drive new ideas with ad variations

Sometimes small changes to your ad text—like adding a touch of holiday spirit or using a different call to action—can dramatically affect performance. That’s why today, we’re rolling out ad variations in the new AdWords experience: a fast and easy way to test changes across your text ads at scale.

For example, you may want to see how “Happy Holidays” performs when used in your text ads. With ad variations, you can test this change across thousands of ads in just a few clicks. In fact, some advertisers have set up variations for more than 1 million ads in less than a minute.2

You’ll then get the test results as soon as they’re statistically significant. If you see that an ad variation is doing well, you can quickly replace all of your original ads with the new variation.

Businesses like Merkle and Agoda are already using ad variations to test, measure, and apply variations that drive better results for their business in less time.

Performance marketing agency Merkle helped their client, a leading online educator, achieve a 13% increase in clicks and a 14% increase in conversions when their ad variations test revealed that expanding their text ads and implementing optimized ad rotations would improve their performance.

With ad variations, we’re able to test ad copy changes across our entire account in just a few minutes, which previously took hours of manual work. This means we get to quickly test ad copy and make improvements that result in better ad performance.” – Robert Tayon, Head of PPC at Agoda

Reach the right shoppers with custom intent audiences

Right now, people may be actively shopping for gifts that only you can deliver. To help you reach these I-want-to-buy shoppers, we’re rolling out custom intent audiences for the Google Display Network. Custom intent audiences make it easy for you to reach people who want to buy the specific products you offer–based on data from your campaigns, website and YouTube channel.

For example, if you’re a travel agency offering holiday getaways, Google could automatically create an audience of people shopping for “all-inclusive ski resorts” or “flights to Palm Springs.” We’ll then show you reach and performance estimates for each audience, so you can plan your campaign with precision.

Find new opportunities to grow your business

Looking for more ways to improve campaign performance this holiday season? The Opportunities page now offers more actionable recommendations, relevant insights, and best practices to help you meet your business goals. With manager account support and the ability to filter by category (like “bids & budgets”), your opportunities are clearly organized so you can apply them across all your accounts and campaigns with just a few clicks.

Customers like Mindshare said the improvements on the Opportunities page were very helpful for their business:

The Opportunities page in our manager account lets us quickly identify optimization and efficiency improvements, estimate cost, traffic, and performance impact across multiple markets, and implement them in one click.” – Amy Perkins, Paid Search Account Director, Mindshare

Get started

Log in to the new AdWords experience to start using these innovations and deliver better results for your business.

Source: Official Google Webmasters Blog

Bring More Foot Traffic To Your Business With YouTube And Display Ads

This year, around 90% of global sales will happen in a physical store.1 To bring more shoppers through the door, businesses need tools to efficiently reach nearby consumers and measure their campaign performance across channels. That’s why we introduced store visits measurement back in 2014. Since then, businesses around the world have measured over 7 billion store visits in AdWords.

Unlock offline results with YouTube

As we shared at Shoptalk Europe today, location extensions and store visits measurement are now available on YouTube. With YouTube’s first-ever ad extensions for TrueView in-stream and bumper ads, you can influence viewers to engage with your brand offline and drive more visits and in-store purchases. People watching your videos will see your address, directions, and business hours—right in the ad. You can then use store visits measurement to see how your video campaigns drive foot traffic and measure their performance against other online and traditional marketing channels, like television, print, and radio ads.

Says Darrin Kellaris, Executive Director, Marketing at IHOP, “Video has been an integral part of our digital strategy to optimize guest interactions online with relevant and distinctive content. We were happy to partner with Google to find new ways to measure the full value of our video campaigns. Through Google’s store visits solution, we gained useful consumer insights that helped us drive visits from YouTube for less than $1 per guest. Insights like this have given us an innovative way to measure business impact beyond standard brand metrics and to understand how video helps drive lower-funnel actions. This is something we’d like to see become more prevalent across all media partners.”

Jerome’s Furniture has included store visits in their Search measurement and optimization since 2015. It is now using location extensions and store visits for YouTube to drive more customers into stores and understand offline performance across channels. YouTube has proven to send qualified visits to our stores at a very efficient cost. The visibility into YouTube’s impact on store visits has opened our eyes and our investment in YouTube advertising has risen, dramaticallyScott Perry
Senior Vice President of Digital Marketing

Elgiganten, a Swedish electronics retailer, turned to video to help drive its omnichannel marketing strategy. After the first half of 2017, the company found that its video campaigns brought 6-10% of users who viewed its ad on YouTube to its stores. Overall, the brand has seen an 8.8% increase in its sales, and learned that its mobile search traffic delivers a 21% higher return on ad spend on mobile phones versus desktop. We can see which products are more likely to drive people to the store rather than buying online, and how people who are close to a retail location and using a mobile device are more likely to visit the storeNiko Niva
Digital Specialist at Elgiganten

Engage local consumers on sites and apps across the GDN

Earlier this year, we fully rolled out location extensions and store visits measurement to campaigns on the Google Display Network (GDN). Now, you can reach more nearby customers when they’re ready to buy and get a better understanding of your offline performance across channels. Advertisers large and small across industries have seen success using display ads to drive customers to their physical businesses—even those who usually depend on traditional offline campaigns, like catalog and circular ads.

Lawson, a convenience store chain with nearly 15,000 stores globally, was the first advertiser in Japan to use store visits to measure the full value of its display ads. Historically, the company focused most of its advertising on offline campaigns. After testing store visits for Display, the brand learned that mobile ads were more effective and cost-efficient at driving foot traffic to their stores, saving them 45% more in costs per visit compared to desktop and tablet ads. Understanding how effective our mobile display ads are and the profiles of the customers visiting our stores after seeing our online ads is a huge step forward for our business. This helps us better cater to customer needs and optimize our marketing

The Home Depot Canada, Canada’s leading home improvement retailer, used store visits insights to learn that 18% of people who clicked on its display ads visited a store within 30 days. It also discovered that 50% of these customers made an average in-store purchase of $65 Canadian dollars.This is valuable data, and we look forward to relying on store visits insights like this to help us keep driving our online to offline marketing strategy

In the coming weeks, we’ll also begin introducing more local ad formats powered by location extensions to help people find the products they’re interested in at nearby businesses. To start, we’ll be rolling out affiliate location extensions for display ads, which allow manufacturing brands to show which retail chains sell their products.

If you’re focused on engaging omnichannel customers, you can now use location extensions and store visits measurement across Video, Display, Search, and Shopping to drive more visitors to your business offline.

Source: Official Google Webmasters Blog

Find More Of Your “Star” Customers With Universal App Campaigns

We recently announced that we’ll be moving all AdWords app install campaigns to Universal App Campaigns (UAC). Starting on October 16th, all new app install campaigns created in AdWords will run on UAC. Existing Search, Display, and YouTube app promo campaigns will stop running on November 15th, so it’s important to start upgrading to UAC as soon as possible.

Check out our UAC best practices for more tips on creatives, bidding strategies and conversion tracking options.

How UAC helps you find the customers that matter most

UAC uses Google’s unique machine learning technology to help find your “star” customers based on business goals you define like signing up for a free trial or even making a purchase — across Google’s largest properties like Google Search, Google Play, YouTube and the millions of sites and apps in the Display Network.

Advertisers across the world and in different industries have found more of their best customers with UAC. Here are some of their stories.

STARZ is the second-largest premium content provider in the U.S. that features movies and original TV series. Alison Hoffman, Chief Marketing Officer, says “A new slate of STARZ customers now use our mobile app to watch their favorite shows and movies. STARZ partnered with Google to support the new seasons of our hit series Power and Outlander. (We) used Universal App Campaigns to drive potential fans to sign up for the STARZ mobile app … Universal App Campaigns helped STARZ nearly double the number of fans found through Google.”

Viber is a free messaging and calling app owned by Japanese online retailer Rakuten Inc. Viber’s growth team used UAC for Actions to acquire users with a 21% higher retention rate. “Using Universal App Campaigns with action optimization helped us acquire more high-quality users with better budget utilization. It allowed us to directly optimize our campaign for our business goal, which is to acquire loyal users,” says Moshi Blum, Head of User Acquisition.

Looking for more balance and mindfulness? Then the personalized meditation training and guidance in the Headspace app may be for you. Universal App Campaigns makes it easier for Headspace to improve the health and happiness of the world. According to Head of Growth, Robert Lamvik, “Headspace has a small, yet ambitious team, so we partnered with Google and use UAC to create more scalable campaign activity that brings us higher quality users. What’s great is that UAC finds people likely to take the actions we care about — like starting a meditation session or subscribing.”

Looking for more balance and mindfulness? Then the personalized meditation training and guidance in the Headspace app may be for you. Universal App Campaigns make it easier for Headspace to improve the health and happiness of the world. According to Head of Growth, Robert Lamvik, “Headspace has a small, yet ambitious team, so we partnered with Google and use UAC to create more scalable campaign activity that brings us higher quality users. What’s great is that UAC finds people likely to take the actions we care about — like starting a meditation session or subscribing.”

Source: Official Google Webmasters Blog

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